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Software Reviews

Software Reviews

In-depth, hands-on reviews to help you find the right software for your business.

1,306 reviews

Enghouse Interactive Review – 2021 Pricing, Features, Shortcomings

Product:Vendor:Founded:Headquarters: Enghouse InteractiveEnghouse Interactive1984Phoenix, AZ Ownership:Customers:Deployment Model:Free Trial: Public10,000+Cloud, On-PremiseNo Enghouse Interactive At A Glance Good: Voice and web chat features, automated self-service functionality, integration…

CXM Review – 2021 Pricing, Features, Shortcomings

Product:Vendor:Founded:Headquarters: CXMCXM1999Houston, TX Ownership:Customers:Deployment Model:Free Trial: PrivateUnknownCloudNo CXM At A Glance Good: Compliance with PCI, HIPAA and other mandates; speech analytics tools for multichannel conversations;…

XenCALL Review – 2021 Pricing, Features, Shortcomings

Product:Vendor:Founded:Headquarters: XenCALLXenCALL2012Vancouver, BC Ownership:Customers:Deployment Model:Free Trial: PrivateUnknownCloudYes XenCALL At A Glance Good: Intended for both inbound and outbound call centers, built-in CRM and webphone, features…

MotiveLMS Review – 2021 Pricing, Features, Shortcomings

Product:Vendor:Founded:Headquarters: MotiveLMSMotive Learning1999Melbourne, FL Ownership:Customers:Deployment Model:Free Trial: Private100,000+ usersCloudYes Download Comparison Guide MotiveLMS At A Glance Good: Features to track certification requirements, built-in course authoring…

Criterion HCM Review – 2021 Pricing, Features, Shortcomings

Product:Vendor:Founded:Headquarters: Criterion HCMCriterion1984Norwalk, CT Ownership:Customers:Deployment Model:Free Trial: PrivateUnknownCloudYes Download Comparison Guide Criterion HCM At A Glance Good: Self-service portal can be accessed via mobile apps…

UJET Review – 2021 Pricing, Features, Shortcomings

Product:Vendor:Founded:Headquarters: UJETUJET Inc.2015San Francisco, CA Ownership:Customers:Deployment Model:Free Trial: PrivateUnknownCloudYes UJET At A Glance Good: Beneficial for remote agents, intelligent call and messaging routing features, facial…

SkuVault Review – 2021 Pricing, Features, Shortcomings

Product:Vendor:Founded:Headquarters: SkuVaultSkuVault Inc.2011Louisville, KY Ownership:Customers:Deployment Model:Free Trial: PrivateUnknownCloudNo SkuVault At A Glance Good: SkuVault effectively combines inventory management features with warehouse management, reporting and supply…

Fishbowl Inventory Review – 2020 Pricing, Features, Shortcomings

Product:Vendor:Founded:Headquarters: Fishbowl InventoryFishbowl2001Orem, UT Ownership:Customers:Deployment Model:Free Trial: PrivateNot ListedOn-PremiseYes Fishbowl Inventory At A Glance Good: Fishbowl is an easy-to-use inventory management solution and the No.…

Ytel Review – 2020 Pricing, Features, Shortcomings

Product:Vendor:Founded:Headquarters: YtelYtel Inc.2012Lake Forest, CA Ownership:Customers:Deployment Model:Free Trial: PrivateUnknownCloudYes Ytel At A Glance Good: Agents can communicate with customers via text, real-time DNC scrubbing feature,…

KMI LMS Review – 2020 Pricing, Features, Shortcomings

Product:Vendor:Founded:Headquarters: KMI LMSKMI Learning2000Columbus, OH Ownership:Customers:Deployment Model:Free Trial: Private3 million+ usersCloudYes Download Comparison Guide Compare The Top LMS SolutionsDownload Our FREE LMS Comparison Guide Get…