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Software Reviews

Software Reviews

In-depth, hands-on reviews to help you find the right software for your business.

1,306 reviews

Less Annoying CRM Review – 2021 Pricing, Features, Shortcomings

Product:Vendor:Founded:Headquarters: Less Annoying CRMLess Annoying Soft.2009St. Louis, MO Ownership:Customers:Deployment Model:Free Trial: Private23,000+ usersCloudYes Less Annoying CRM At A Glance Good: Unlimited number of contacts, intuitive…

Help Scout Review – 2021 Pricing, Features, Shortcomings

Product:Vendor:Founded:Headquarters: Help ScoutHelp ScoutBoston, MA2011 Ownership:Customers:Deployment Model:Free Trial: Private12,000+CloudYes Help Scout At A Glance Good: Embedded knowledge base with instant answers for customers, better team…

Freshworks CRM Review – 2021 Pricing, Features, Shortcomings

Product:Vendor:Founded:Headquarters: Freshworks CRMFreshworks2010San Mateo, CA Ownership:Customers:Deployment Model:Free Trial: Private50,000+CloudYes Freshworks CRM At A Glance Good: Freddy AI feature that perform predictive contact scoring and other…

Elead CRM Review – 2021 Pricing, Features, Shortcomings

Product:Vendor:Founded:Headquarters: Elead CRMElead1985Valdosta, GA Ownership:Customers:Deployment Model:Free Trial: Public9,000+CloudNo Elead CRM At A Glance Good: Omnichannel communication features, customizable workflows, scalability. Bad: Learning curve for new…

Copper CRM Review – 2021 Pricing, Features, Shortcomings

Product:Vendor:Founded:Headquarters: Copper CRMCopper CRM2013San Francisco, CA Ownership:Customers:Deployment Model:Free Trial: Private25,000+CloudYes Copper CRM At A Glance Good: Native integration with G Suite, project management features, automated…

Agile CRM Review – 2021 Pricing, Features, Shortcomings

Product:Vendor:Founded:Headquarters: Agile CRMAgile CRM2013Dallas, TX Ownership:Customers:Deployment Model:Free Trial: Private20,000+CloudYes Agile CRM At A Glance Good: Free plan for companies with up to 10 users, gamification…

Zendesk Suite Review – 2021 Pricing, Features, Shortcomings

Product:Vendor:Founded:Headquarters: Zendesk SuiteZendesk2007San Francisco, CA Ownership:Customers:Deployment Model:Free Trial: Public160,000+CloudYes Zendesk Suite At A Glance Good: Contextual information that helps agents provide personalized experiences to customers,…

Freshdesk Messaging Review – 2021 Pricing, Features, Shortcomings

Product:Vendor:Founded:Headquarters: Freshdesk MessagingFreshworks2010San Mateo, CA Ownership:Customers:Deployment Model:Free Trial: Private50,000+CloudYes Freshdesk Messaging At A Glance Good: Freddy AI chatbot, the ability to connect with customers in…

Paycor Review – 2021 Pricing, Features, Shortcomings

Product:Vendor:Founded:Headquarters: PaycorPaycor1990Cincinnati, OH Ownership:Customers:Deployment Model:Free Trial: Private40,000+CloudNo Download Comparison Guide Paycor At A Glance Good: Transparent goals using OKR and SMART methodologies, automated workflows and…

Paycom Review – 2021 Pricing, Features, Shortcoming

Product:Vendor:Founded:Headquarters: PaycomPaycom1998Oklahoma City, OK Ownership:Customers:Deployment Model:Free Trial: Public31,000+CloudNo Download Comparison Guide Paycom At A Glance Good: Flexible employee pay options, Payroll Grid that streamlines payroll…