Freshworks
Maker of Freshworks Freddy AI, freshworks' AI layer for Freshdesk and its wider suite, combining autonomous AI agents, an agent copilot, and support analytics.
- Founded
- 2010
- Headquarters
- San Mateo, USA
- Website
- freshworks.com
- View profile
About Freshworks
Freshworks is a software company that builds cloud-based customer service, sales, and IT service management products, including Freshdesk, Freshsales, and Freshservice. Its Freddy AI layer adds automated responses, agent assistance, and analytics across those products. The company serves small and mid-sized businesses as well as larger enterprises.
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