Agentic employee assistant that answers HR and IT questions and resolves routine requests inside Slack, Teams, and email.
Leena AI is an autonomous agent for employee support. It connects to an organization’s HR, IT, and other internal systems, then answers employee questions and resolves routine requests directly in the channels people already use, including Slack, Microsoft Teams, and email. Instead of filing a ticket and waiting, an employee can ask about a policy, request a document, or check a balance and get an immediate, grounded answer.
Beyond Q&A, the platform automates HR service delivery work: ticket triage and case management for issues that need a human, onboarding and offboarding journeys with guided tasks, and document generation for employee letters. Because it spans HR and IT, many buyers deploy it as a single front door for employee support rather than separate helpdesk bots.
Leena AI sells primarily to mid-size and large enterprises and emphasizes reduction in routine tickets as its core value. Success depends heavily on connecting it to the systems of record and keeping policy content current, so plan for a real implementation rather than a flip-the-switch rollout.
The concrete work teams hand to Leena AI.
Mid-size and large enterprises with a formal HR shared services or helpdesk function and enough ticket volume to measure deflection.
Companies under a few hundred employees, or organizations without written, current policy documentation for the assistant to draw on.
Pricing: Not publicly listed
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Other products in HR service delivery, HR operations, and employee self-service, ordered by how well they fit the category.
by Lattice
AI capabilities across Lattice's people platform: an HR agent for employee questions plus writing and summary help for reviews and surveys.
This profile was compiled from public sources with AI assistance and reviewed by a BetterBuys editor. Last verified on June 10, 2026. How we research profiles.
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