Talkdesk Review: Pricing, Features, Pros and Cons
Talkdesk is one of the most prominent cloud contact center platforms on the market, consistently ranked among leaders in the CCaaS (Contact Center as a…
Software Reviews
Software Reviews
In-depth, hands-on reviews to help you find the right software for your business.
1,306 reviews
Canon imageRUNNER ADVANCE DX C3700 Series Review
Good: 200-sheet single-pass duplexing document feeder, ability to scan to the cloud, strong security features. Bad: Not intended for offices with high-volume printing needs. Bottom…
Canon imageRUNNER ADVANCE DX 4700 Series Review
Good: 200-sheet single-pass duplexing document feeder, ability to scan to the cloud, strong security features. Bad: Not intended for very small offices. Bottom Line: A…
Five9 Review: Pricing, Features, Pros and Cons
Five9 is one of the most established cloud contact center platforms on the market, and it prices itself accordingly. Starting at $119 per user per…
Genesys Cloud CX Review: Pricing, Features, Pros and Cons
Genesys Cloud CX is one of the most capable contact center platforms on the market. It is also one of the most expensive, and the…
Avaya OneCloud IX Contact Center Review – 2020 Pricing, Features, Shortcomings [Discontinued]
Product:Vendor:Founded:Headquarters: OneCloud IX Contact Ctr.Avaya2000Santa Clara, CA Ownership:Customers:Deployment Model:Free Trial: Public120,000+CloudNo OneCloud IX Contact Ctr. At A Glance Good: Scalable per-user pricing strategy, agents can…
RingCentral Contact Center Review: Pricing, Features, Pros and Cons
RingCentral Contact Center is one of the most widely deployed cloud contact center platforms on the market, serving over 1,000 joint enterprise customers through its…
MIE Trak Pro Review: Pricing, Features, Pros and Cons
MIE Trak Pro is one of those ERP systems that most business software buyers have never heard of, yet it has quietly built a loyal…
Konica Minolta bizhub C650i Series Review
Good: 10.1" color customizable touchscreen, bizhub SECURE service, flexible paper handling. Bad: Not intended for small offices. Bottom Line: Three color MFPs from the Konica…
Epson WorkForce Pro WF-C878R WF-C879R Review
Good: 84,000-page black replacement ink capacity, versatile paper-handling, PCL and PostScript printing languages. Bad: Not intended for offices with high-volume printing needs; only available via…