Xerox AltaLink C8100 Series Review
Good: ConnectKey-enabled apps and digital workflows, versatile paper trays and finishing options, partnership with McAfee for added security. Bad: Not intended for small businesses or…
Software Reviews
Software Reviews
In-depth, hands-on reviews to help you find the right software for your business.
1,306 reviews
Sharp DX-B351PL DX-B352P Review
Good: 1,410-sheet maximum paper capacity (on DX-B352P), quick setup, environmental features (e.g., duplexing, power save mode). Bad: Ledger-sized paper is not supported. Bottom Line: Compact…
LiveHelpNow Review – 2020 Pricing, Features, Shortcomings
Product:Vendor:Founded:Headquarters: LiveHelpNowLiveHelpNow2003Quakertown, PA Ownership:Customers:Deployment Model:Free Trial: Private12,000+CloudYes LiveHelpNow At A Glance Good: Communication with customers via chat or text, mobile app for responding to tickets…
Kayako Review – 2020 Pricing, Features, Shortcomings
Product:Vendor:Founded:Headquarters: KayakoKayako2001London Ownership:Customers:Deployment Model:Free Trial: Private131,000 usersCloud, On-PremiseYes Kayako At A Glance Good: Built-in live chat feature, ability to add internal team members as collaborators,…
Epson WorkForce ST-C8000 Review
Good: 12 ink bottles shipped along with printer, 500-sheet paper capacity, mobile printing. Bad: intended for offices with high-volume printing needs; only available via the…
Epson WorkForce Enterprise WF-C20590F Review
Good: Versatile paper handling features that include an optional finisher, high-capacity ink cartridge that contributes to lower operating costs, scan-to-cloud functionality. Bad: Very limited warranty;…
Canon imageRUNNER ADVANCE DX C5700 Series Review
Good: Flexible paper handling, the ability to scan to cloud services, 10.1" control panel that includes customizable workflows. Bad: Not intended for small businesses. Bottom…
FreshBooks Review – 2020 Pricing, Features, Shortcomings
Product:Vendor:Founded:Headquarters: FreshBooksFreshBooks2003Toronto, ON Ownership:Customers:Deployment Model:Free Trial: PrivateUnknownCloudYes Download Comparison Guide FreshBooks At A Glance Good: Ability to offer customers flexible payment methods, project management and…
HP OfficeJet Pro 9015 All-in-One Printer Review
Good: Smart Tasks app feature, flexible options for replacement ink cartridges, printing/scanning from/to cloud storage accounts. Bad: Not intended for larger businesses. Bottom Line: All-in-one…
Zendesk Support Review – 2020 Pricing, Features, Shortcomings
Product:Vendor:Founded:Headquarters: Zendesk SupportZendesk2007San Francisco, CA Ownership:Customers:Deployment Model:Free Trial: Public150,000+CloudYes Zendesk Support At A Glance Good: Contextual information that helps agents provide personalized experiences to customers,…