Highflyer HR Review: Pricing, Features, Pros and Cons

Highflyer HR markets itself as a human capital management (HCM) solution for small and mid-sized businesses, covering payroll, benefits, time tracking, and HR management. What most review sites fail to mention is the most important thing a buyer should know: Highflyer HR is not a proprietary software platform. It is a reseller and service partner of iSolved, delivering the isolved People Cloud platform under the Highflyer brand with a local support and consulting layer on top.

That distinction matters. If you are evaluating Highflyer HR, you are really evaluating two things: the iSolved platform (which powers the actual software) and Highflyer’s local service, implementation support, and HR consulting expertise in the Baton Rouge, Louisiana area and beyond. The software itself is solid. The question is whether the Highflyer service layer justifies choosing them over other iSolved partners or going directly to iSolved.

With almost no independently verified user reviews available across major review platforms, evaluating Highflyer HR requires looking closely at what they actually deliver and how their service model compares to alternatives. Here is what we found.

What Is Highflyer HR?

Highflyer Human Resources, LLC was founded on August 19, 2015, and is headquartered at 7800 Office Park Blvd, Suite 100, Baton Rouge, LA 70809. The company is led by President and CEO Craig Broome. It is a small, privately held firm with an estimated 8 to 21 employees and approximately $1 million in annual revenue. The company holds a BBB A+ rating and has received back-to-back recognition as an LSU 100 fastest-growing company.

Highflyer HR’s founders claim over 280 years of combined business success and more than 100 years of direct experience in payroll, HR, and business leadership. The company positions itself as serving businesses with 5 to 500+ employees across industries including construction, education, finance, nonprofits, healthcare, transportation, automotive dealerships, and restaurants/hospitality. Their core value proposition is pairing the iSolved HCM technology platform with localized, dedicated client support and HR consulting services.

Highflyer HR Key Features

Because Highflyer HR delivers the iSolved People Cloud platform, the feature set is determined by iSolved’s capabilities. Here are the core modules and what they include:

Payroll Processing

The payroll module allows administrators to process payroll from any device with a browser. A real-time payroll preview lets administrators verify calculations before finalizing a run, which reduces errors and the need for corrections. The system handles automated tax filing, garnishment management, multiple payment options (direct deposit, paper checks), W-2 generation and access, and 401(k)/benefits deductions. Time data from the attendance module flows directly into payroll without manual re-entry.

Time and Attendance

Time collection supports multiple methods: physical time clocks, mobile app tracking (via the iSolved Go mobile app), and web-based clock-in. The module includes shift scheduling and labor forecasting capabilities. Collected time data automatically syncs to the payroll module, which is one of the genuine advantages of using a unified platform rather than stitching together separate time-tracking and payroll tools.

Benefits Administration

The benefits module provides employee self-service enrollment, open enrollment management, and life event change processing. Employees can review and select benefits options through the platform without paper forms or manual HR intervention. Administrators get a centralized view of enrollment data and can manage carrier feeds from within the system.

Human Resources Management

The core HR module covers employee lifecycle management from hire to separation. It includes compliance tracking with automatic regulatory updates, employee records management, and an executive dashboard for workforce metrics. This module serves as the central hub connecting all other modules in the platform.

Onboarding

Available as an optional add-on module, onboarding provides a paperless, online interface for new hires. It automates new hire reporting to state agencies and allows employees to complete required forms electronically before their first day. This reduces the administrative burden on HR teams and shortens time-to-productivity for new employees.

Applicant Tracking

Also available as an optional module, the applicant tracking system provides basic recruiting tools for posting jobs, collecting applications, and managing candidates through a hiring pipeline. This is a functional but relatively basic ATS compared to dedicated recruiting platforms.

ACA Compliance and Reporting

A dedicated ACA reporting module handles Affordable Care Act compliance requirements, including tracking employee hours, generating required forms, and filing with the IRS. For businesses subject to ACA employer mandates, this module automates what would otherwise be a complex, manual process.

Employee Self-Service Portal

Employees access their own information through a self-service portal where they can view pay stubs, check PTO balances, update personal details, access W-2 forms, and submit leave requests. The iSolved Go mobile app extends this access to smartphones, which is important for workforces that are not desk-bound.

Highflyer HR Pricing and Plans

Highflyer HR does not publicly disclose its pricing. All available evidence confirms that pricing is custom and quote-based, delivered on a monthly subscription model. You will need to contact Highflyer directly at (225) 930-8300 or toll-free at 844-398-7800 for a personalized quote.

One third-party source provides a hypothetical example of $20 per user per month (so 10 users would be approximately $200/month), but this figure is unverified and should not be treated as a confirmed price point. For context, comparable HCM platforms in this space typically range from $8 to $30 per employee per month depending on the modules selected and company size.

Because Highflyer HR is a reseller of iSolved, their pricing likely includes both the iSolved platform licensing cost and a service/consulting markup for Highflyer’s local support layer. This means pricing may be higher than going to iSolved directly, but you are paying for dedicated local support, implementation assistance, and HR consulting expertise that you would not get from a direct iSolved subscription.

Integrations

Highflyer HR does not publicly document specific third-party integrations on its website, and multiple sources confirm that integrations are “unspecified by vendor.” At least one source indicates that no API is available, which would limit the ability to build custom connections to other business systems.

Because the underlying platform is iSolved People Cloud, the integration capabilities are technically those of iSolved, which does offer integrations with various third-party systems (insurance carriers, 401(k) providers, general ledger systems, and others). However, it is unclear which of iSolved’s integrations are available or supported through the Highflyer HR partnership specifically.

If your business relies on connecting your HCM platform to specific tools (accounting software, CRM systems, or other business applications), this is a critical question to ask during the sales process. The lack of published integration details and the reported absence of a public API are notable gaps compared to competitors like Rippling or Gusto, which prominently feature their integration ecosystems.

Customer Support

Customer support is where Highflyer HR differentiates itself from larger, national HCM providers. The company emphasizes a “local dedicated client support model,” meaning you get a named contact rather than a rotating call center queue. Support is available via phone and email, with a dedicated account manager assigned to each client.

New clients receive a dedicated Implementation Specialist who works with them on a defined timeline to get the system configured and running. This hands-on onboarding approach is a meaningful advantage for businesses that lack internal HR technology expertise.

Beyond standard software support, Highflyer HR offers HR consulting services that go beyond the technology. These include custom employee handbook creation, instructor-led training, and HR assessments. The company claims over 50 years of HR consulting experience among its team. Support contacts include service@highflyerhr.com and clientsupport@highflyer.com.

Self-service resources appear limited. The website offers some infographics and blog content, but there is no evidence of a comprehensive knowledge base, video tutorial library, or community forum. This is a gap compared to larger platforms that provide extensive self-help resources.

With so few independent user reviews available (no reviews on major platforms like G2, Capterra, or the review section of our own site), we cannot independently verify the quality of Highflyer HR’s support. The local, dedicated model sounds appealing on paper, but prospective buyers should ask for client references to confirm the experience.

Pros and Cons

Based on our analysis of Highflyer HR’s capabilities, service model, and the limited independent feedback available, here is our assessment of the product’s strengths and weaknesses.

Who Should Use Highflyer HR?

Highflyer HR is best suited for small to mid-sized businesses with approximately 5 to 250 employees that want a unified payroll, HR, and time-tracking platform paired with hands-on, local support. If your business is in the Baton Rouge, Louisiana area or surrounding region, the local relationship and in-person consulting availability is a genuine differentiator.

Companies in industries like construction, healthcare, nonprofits, restaurants, and automotive dealerships, where workforce management complexity intersects with limited internal HR staff, will get the most value from Highflyer’s combined technology-plus-consulting model. If you need someone to build your employee handbook, train your managers, or guide you through compliance requirements alongside providing payroll software, that bundled offering has real appeal.

Highflyer HR is not the right choice for several types of buyers. Large enterprises (500+ employees) with dedicated HR and IT teams will find the platform’s capabilities basic compared to enterprise HCM suites from Workday, UKG, or SAP SuccessFactors. Tech-forward companies that need extensive integrations, a public API, or advanced automation and AI capabilities should look elsewhere. And businesses that are comfortable with self-service onboarding and do not need local, personal support may find better value going directly to iSolved or choosing a competitor with more transparent pricing and a larger support infrastructure.

Buyers should also be aware that they are committing to a small company (under 25 employees) as their service provider. This means the personal attention can be excellent, but it also means less redundancy if key personnel leave and potentially less capacity during peak periods like year-end tax filing.

Highflyer HR Alternatives

iSolved

Since Highflyer HR resells the iSolved People Cloud platform, going directly to iSolved is the most obvious alternative. You get the same underlying technology, potentially at a lower cost without the reseller markup, and access to iSolved’s broader partner network and support resources. However, you lose the localized, personal service and HR consulting that Highflyer layers on top. Choose iSolved directly if you are comfortable managing the vendor relationship without a local intermediary.

Gusto

Gusto is a strong alternative for small businesses (under 100 employees) that want transparent pricing and a modern, user-friendly interface. Gusto’s pricing starts at $49/month plus $6/user/month, making it more affordable and predictable than Highflyer’s quote-based model. It excels at payroll and benefits for small teams but lacks the depth of HR consulting services that Highflyer offers. Choose Gusto if you prioritize ease of use and pricing transparency over personalized service.

ADP Workforce Now

ADP Workforce Now targets mid-sized businesses (50-999 employees) and offers a more mature, feature-rich HCM platform with extensive integrations, a large partner ecosystem, and strong compliance tools. It is more expensive and less personal than Highflyer HR, but it provides the scalability, integration options, and enterprise-grade infrastructure that Highflyer cannot match. Choose ADP if you are a growing mid-market company that will outgrow a smaller provider.

Paylocity

Paylocity competes in the same mid-market space with a modern interface, strong employee engagement features, and a well-regarded mobile app. It offers more advanced analytics and a broader feature set than what Highflyer HR delivers through iSolved, though the implementation process can be complex. Choose Paylocity if you want a mid-market HCM platform with more sophisticated reporting and employee experience tools.

Rippling

Rippling is a technology-forward HCM platform that starts at approximately $8 per employee per month and offers extensive integrations, IT management capabilities (device management, app provisioning), and a modern API. It is a fundamentally different product philosophy from Highflyer HR, prioritizing automation and integration over personal service. Choose Rippling if your priority is connecting HR to your broader tech stack and automating as much as possible.

Frequently Asked Questions

Is Highflyer HR its own software or does it use another platform?

Highflyer HR is a reseller and service partner of iSolved, delivering the isolved People Cloud platform under the Highflyer brand. The software you use is iSolved’s technology; Highflyer adds local implementation support, dedicated account management, and HR consulting services on top of the platform. Client login goes through highflyerhr.myisolved.com.

How much does Highflyer HR cost?

Highflyer HR does not publicly disclose pricing. It operates on a monthly subscription model, and pricing is customized based on company size, modules selected, and specific business needs. You must contact Highflyer directly at (225) 930-8300 or 844-398-7800 for a quote. Third-party sources have suggested a figure around $20 per user per month, but this is unverified.

Does Highflyer HR offer a free trial?

Sources conflict on this point. One third-party source says a free trial is available with no credit card required, while another says no free trial exists. The vendor’s website does offer free demos upon request. We recommend contacting Highflyer directly to ask about trial options.

What size company is Highflyer HR designed for?

Highflyer HR targets businesses with approximately 5 to 500+ employees. The sweet spot appears to be small to mid-sized organizations (roughly 10 to 250 employees) that need payroll, HR, and time tracking in a unified platform but do not have large internal HR or IT teams to manage complex enterprise software.

Does Highflyer HR have a mobile app?

Yes. Since Highflyer HR runs on the iSolved platform, employees and managers use the iSolved Go mobile app. The app provides access to pay stubs, time clock functionality, PTO balances, and self-service features from iOS and Android devices.

What industries does Highflyer HR serve?

Highflyer HR serves a range of industries including construction, education, finance, nonprofits, healthcare, transportation, automotive dealerships, and restaurants/hospitality. There are no hard industry restrictions since the underlying iSolved platform is industry-agnostic, but Highflyer’s consulting expertise may be stronger in certain verticals.

Does Highflyer HR integrate with other software?

Highflyer HR does not publicly document its integrations, and at least one source reports no public API is available. Because it runs on iSolved, some of iSolved’s standard integrations (insurance carriers, retirement plan providers, general ledger feeds) may be available. Ask specifically about integration capabilities during the sales process if this is important to your business.

The Bottom Line

Highflyer HR is not really a software product. It is a service company that delivers the iSolved People Cloud platform with a localized, relationship-driven support model. The software itself, powered by iSolved, is a capable mid-market HCM platform covering payroll, HR, benefits, time tracking, onboarding, and compliance. There is nothing wrong with the technology. The question is whether Highflyer’s service layer adds enough value to justify choosing them over the dozens of other iSolved partners, or over going to iSolved directly, or over competing platforms entirely.

For a small or mid-sized business in Louisiana or nearby that wants a local partner to handle implementation, provide a dedicated account manager, and offer HR consulting beyond just software, Highflyer HR fills a real need. The BBB A+ rating and LSU 100 recognition suggest a company that has served its clients well. But the near-total absence of independent user reviews across every major platform makes it difficult to assess the actual client experience with confidence. That is a red flag for any buyer doing due diligence.

We rate Highflyer HR a 3.0 out of 5. The underlying iSolved platform is solid, and the local service model has clear appeal for the right buyer. But the lack of pricing transparency, minimal independent reviews, undocumented integrations, and the fact that you can get the same core software through other channels all limit our ability to recommend it broadly. If you are considering Highflyer HR, ask for client references, get a detailed demo, and compare pricing directly against both iSolved and competing platforms before committing.