Empxtrack is one of those HR platforms that flies under the radar despite covering nearly every function an HR department needs. Built by Saigun Technologies, it offers a genuinely free tier for small teams and modular paid plans that start at roughly $2 per employee per month. For companies that want to consolidate performance management, payroll, attendance, and recruitment into a single system without paying enterprise-grade prices, it deserves serious consideration.
That said, the platform comes with trade-offs. The interface looks and feels dated compared to modern HR tools, navigation can be unintuitive, and complex customizations often require vendor assistance. If you prioritize a polished user experience above all else, Empxtrack will test your patience. But if you need deep configurability at a fraction of what competitors charge, it delivers more than its price tag suggests.
What Is Empxtrack?
Empxtrack is a cloud-based HR management platform developed by Saigun Technologies Pvt. Ltd., a CMMI Level 3 company founded in 2002 by Tushar Bhatia, an IIT Delhi graduate. The company maintains its development headquarters in Noida, India, with a US office at 150 Motor Parkway, Suite 401, Hauppauge, New York 11788. The platform serves over 10,000 SMBs across 20+ countries, with notable clients including HCL, Warner Brothers, UAE Exchange, Benetton, and Busch LLC.
The product name stands for “Employee Experience Track,” and the platform is designed to automate the entire employee lifecycle, from recruitment and onboarding through performance management, payroll, and exit. Empxtrack positions itself as an affordable alternative to enterprise HR suites like SAP SuccessFactors and ADP Workforce Now, targeting startups, small businesses, and mid-size organizations that need comprehensive HR functionality without the corresponding price tag.
Empxtrack Key Features
Performance Management and Appraisals
Performance management is Empxtrack’s strongest module and the feature most frequently praised. The system includes built-in appraisal templates, configurable evaluation workflows, and support for multiple review types including self-evaluations, manager reviews, and peer feedback. HR teams can set up custom appraisal cycles, define rating scales, and automate review scheduling.
Goal setting and tracking integrates directly into the performance workflow, allowing managers to cascade organizational objectives down to individual employees and track progress in real time. The platform also supports Performance Improvement Plans (PIPs) with structured templates and follow-up tracking.
360-Degree Feedback
Empxtrack offers 360-degree feedback as both a free module (limited to 5 evaluations on the free tier) and an enterprise feature. Feedback can be solicited from peers, managers, direct reports, and external stakeholders. The system generates consolidated reports that identify competency gaps and development areas. This module is available at no cost for basic use, which is unusual in the HR software market where 360 feedback is typically a premium add-on.
HRIS and Employee Database
The core HRIS module functions as a centralized employee database with organizational charting, role-based access controls, and self-service capabilities. Employees can update personal information, view company policies, and access documents through the HR portal. The system supports custom fields, configurable workflows for approvals (such as information change requests), and audit trails for compliance purposes.
Leave and Attendance Management
Leave management supports configurable leave policies, accrual rules, and multi-level approval workflows. Employees can apply for leave through the self-service portal or mobile app, and managers receive notifications for pending approvals. The attendance module tracks clock-in/clock-out times and integrates with biometric devices and access card systems. The free tier covers attendance for up to 25 employees, which is sufficient for very small teams but will require an upgrade as headcount grows.
Payroll and Statutory Compliance
Empxtrack’s payroll module handles salary calculations, tax deductions, and statutory compliance. The platform is particularly strong for India-based payroll with built-in compliance for Indian labor laws, though it also supports payroll processing for other regions. The free tier includes payroll for up to 10 employees per month. For larger organizations, the paid payroll module integrates with ADP Global Payroll for multi-country processing.
Recruitment and Applicant Tracking
The recruitment module provides a candidate database, resume parsing, job posting capabilities, and integration with job boards and social media platforms. It covers the workflow from requisition creation through offer management. However, the ATS lacks advanced recruiting automation features like automated candidate outreach, AI-driven screening, or multi-channel engagement sequences. Organizations with high-volume recruiting needs will likely find this module basic compared to dedicated ATS platforms.
Compensation Planning
Compensation management allows HR teams to design merit-based pay structures, model compensation scenarios, and link pay increases to performance outcomes. The pay-for-performance module directly ties appraisal results to compensation adjustments, enabling data-driven salary decisions. Budget allocation tools help managers distribute compensation pools across teams while staying within organizational guidelines.
Self-Service and Manager Portals
Both employees and managers get dedicated portals with role-appropriate functionality. Employees can view payslips, apply for leave, update personal details, submit timesheets, and participate in surveys. Managers can approve requests, view team performance data, access reporting dashboards, and manage headcount planning. Role-based access extends to HR administrators, reviewers, and C-level executives, each with tailored views and permissions.
Empxtrack Pricing and Plans
Empxtrack uses a freemium model with modular, per-employee-per-month pricing for paid plans. The vendor’s own pricing page does not display specific tier prices in static content, so the figures below are compiled from multiple third-party sources and should be confirmed directly with Empxtrack before purchasing.
| Plan | Price | Details |
|---|---|---|
| Free Tier | $0 | Up to 25 employee records. Includes HR Portal, HRIS, Employee Database, Leave, Attendance, Payroll (up to 10 employees), Appraisal (5 evaluations), 360 Feedback, and Exit Management. No credit card required. |
| Small Business (up to 10 users) | ~$2/user/month | Full access to selected modules. Support and training included. |
| Mid-Size (~100 users) | ~$1.50/user/month | Volume discount pricing. Modular selection available. |
| Large (~1,000 users) | ~$1/user/month | Further volume discounts. Additional customization options. |
| Enterprise/Global | Custom | Contact sales. Custom pricing based on modules, users, and customization requirements. |
One source lists five pricing editions ranging from $2 to $10 per user per month, suggesting that module selection or feature depth affects per-user cost. Implementation costs range from approximately $500 for small businesses to $5,000 for enterprise deployments. Customization costs typically fall between $500 and $2,000 depending on complexity.
Importantly, pricing includes support and training, which many competitors charge for separately. There are no long-term contract requirements. The free trial is available without a credit card, and the upgrade path from free to paid is straightforward. For a platform covering this breadth of HR functionality, Empxtrack is notably affordable; it consistently ranks among the least expensive options in the HR software category.
Integrations
Empxtrack provides a REST-based Web API for custom integrations and supports Single Sign-On (SSO) through LDAP and Active Directory. Data import and export is available via CSV and Excel files, which covers basic data migration needs.
Confirmed native integrations include:
- Payroll: ADP Global Payroll
- Productivity: Gmail, Google Calendar, Google Docs, Microsoft 365
- Identity Management: Okta
- Payment Processing: Razorpay, Stripe
- Email Infrastructure: SendGrid
- Document Management: DocuSign
- ERP: SAP and other ERP systems (vendor-referenced; confirm specific capabilities directly)
The integration list is functional but not extensive compared to larger HR platforms that offer hundreds of pre-built connectors or marketplace ecosystems. There is no mention of Zapier or Make (Integromat) support, which would broaden connectivity options for smaller teams. Organizations with complex tech stacks should verify API capabilities with Empxtrack’s team before committing, especially for niche or industry-specific tools.
Customer Support
Empxtrack provides 24/7 support across five time zones covering North America, the Middle East, and Asia. Support channels include phone (+1-888-840-2682), email, live chat, and a knowledge base with FAQs and documentation. Paid customers receive dedicated account managers and project managers, which is a meaningful upgrade over the self-service support available to free-tier users.
Training resources include live online training sessions, documentation, and video tutorials. Both support and training are included with paid plans at no additional cost, a policy that differentiates Empxtrack from competitors who charge separately for onboarding and training packages.
Customer support is one of the platform’s clear strengths. The support team is consistently described as responsive, helpful, and willing to go beyond standard troubleshooting to assist with configuration and customization questions. For a product at this price point, the level of dedicated support is above average. The main caveat is that free-tier users are limited to a support request link within the product and do not receive the same dedicated service as paying customers.
Pros and Cons
Empxtrack delivers strong value for budget-conscious organizations but comes with usability trade-offs that buyers should weigh carefully. Here is our assessment based on thorough evaluation of the platform’s capabilities, pricing, and real-world performance.
Pros
- Generous free tier with real functionality for up to 25 employees, including HRIS, leave, attendance, payroll, appraisals, and 360 feedback at no cost
- Highly affordable paid plans starting around $2/user/month with volume discounts, making it one of the least expensive comprehensive HR platforms available
- Deep configurability across performance management, appraisal workflows, and compensation planning that rivals much more expensive platforms
- Responsive customer support with dedicated account managers for paid customers, 24/7 availability across five time zones, and training included at no extra cost
- Comprehensive feature coverage spanning the entire employee lifecycle from recruitment through exit management in a single platform
- Modular pricing structure lets organizations pay only for the modules they need rather than committing to a full suite
Cons
- Interface looks dated and navigation can be confusing, requiring more hands-on training than modern HR platforms
- Complex customizations often require vendor support and can extend implementation timelines from days to weeks
- Limited integration ecosystem compared to larger HR platforms; no confirmed Zapier or Make support for extending connectivity
- Recruiting and applicant tracking module lacks advanced automation features like AI-driven screening or automated candidate outreach
- Currently operates primarily in English only, with multi-language support still in development
- Pricing clarity is limited on the vendor's own website; specific per-module costs require contacting sales
Who Should Use Empxtrack?
Best fit: Small to mid-size businesses with 10 to 500 employees that need a comprehensive HR platform without enterprise pricing. Empxtrack is particularly well-suited for organizations in consulting, banking, education, healthcare, software, legal, and manufacturing industries. Companies operating in India will benefit from the platform’s strong statutory compliance features for Indian payroll and labor laws.
Ideal use cases: Organizations transitioning from spreadsheets or paper-based HR processes to a centralized system will find the free tier an excellent starting point. Companies that need strong performance management and appraisal workflows at an affordable price will get the most value. Startups and nonprofits that need functional HR tools with zero upfront cost should seriously evaluate the free tier.
Not the best fit: Large enterprises with more than 1,000 employees that require sophisticated recruiting automation, polished modern interfaces, or extensive third-party app ecosystems should look at platforms like BambooHR, SAP SuccessFactors, or ADP Workforce Now. Organizations where employee adoption and minimal training are top priorities may struggle with Empxtrack’s dated interface and navigation quirks. Companies operating primarily in non-English-speaking markets should note that the platform currently supports English only, with multi-language support reportedly in development.
Empxtrack Alternatives
BambooHR
BambooHR offers a significantly more polished, modern user interface and a smoother onboarding experience, making it easier for employees to adopt without extensive training. It is stronger in recruiting and onboarding workflows but lacks Empxtrack’s free tier and tends to cost more per employee. Choose BambooHR if user experience and employee adoption are your top priorities and you have the budget for it.
Zoho People
Zoho People is a strong alternative for organizations already using the Zoho ecosystem (Zoho CRM, Zoho Books, etc.), offering tight integrations across the suite. It provides a more modern interface than Empxtrack and competitive pricing, though its performance management module is less configurable. Choose Zoho People if you are a Zoho shop looking for a unified platform.
greytHR
greytHR is a direct competitor for Indian market payroll and compliance, offering a cleaner interface and strong statutory compliance features. It is a better choice for India-centric organizations focused primarily on payroll and leave management, but it offers less depth in performance management and 360-degree feedback than Empxtrack.
Performance Pro
Performance Pro is a dedicated performance management tool that offers deeper appraisal and review functionality without the broader HRIS overhead. If performance management is your sole need and you do not require payroll, attendance, or recruiting, Performance Pro provides a more focused solution. However, it lacks Empxtrack’s breadth and free tier.
ADP Workforce Now
ADP Workforce Now is the enterprise-grade option for organizations with complex payroll needs across multiple countries and large employee populations. It offers far more advanced payroll capabilities, benefits administration, and compliance features, but at a significantly higher price point. Choose ADP if you have 500+ employees and need enterprise-level payroll and compliance infrastructure.
Frequently Asked Questions
Is Empxtrack really free?
Yes. Empxtrack offers a genuinely free tier for up to 25 employee records that includes HR Portal, HRIS, Employee Database, Leave, Attendance, Payroll (up to 10 employees), Appraisal (5 evaluations), 360 Feedback, and Exit Management. No credit card is required and there are no hidden charges. This is a permanent free plan, not a time-limited trial.
How long does Empxtrack implementation take?
Implementation time varies based on complexity. Organizations using the platform as-is with minimal customization can be up and running within a week. For companies requiring extensive customizations, workflows, and data migration, implementation can take a few weeks. The vendor provides dedicated project managers for paid implementations.
Does Empxtrack have a mobile app?
Yes. Empxtrack offers mobile apps for Android, iPad, and iPhone. The mobile app provides access to core features including leave applications, attendance tracking, and employee self-service functions.
What languages does Empxtrack support?
Currently, Empxtrack operates primarily in English. The vendor has indicated that multi-language support (including Spanish, French, and up to nine languages) is in development, but availability should be confirmed directly with the vendor.
Can Empxtrack handle payroll for countries outside India?
Empxtrack’s built-in payroll module is strongest for Indian statutory compliance. For multi-country payroll, the platform integrates with ADP Global Payroll. Organizations with payroll needs outside India should discuss specific country support and integration options with Empxtrack’s sales team.
How secure is Empxtrack?
Empxtrack uses 256-bit encryption, two-factor authentication, role-based access controls, and audit trails. The platform is hosted on data centers provided by major cloud infrastructure providers, with Amazon Aurora database support and real-time backup with dynamic failover switching. Saigun Technologies is a CMMI Level 3 certified company.
Does Empxtrack require a long-term contract?
No. Empxtrack does not require long-term contracts. The pricing model is subscription-based on a per-employee, per-month basis, and organizations can scale up or down as needed.
The Bottom Line
Empxtrack is a genuinely affordable, feature-rich HR platform that punches above its weight in functionality while keeping costs well below most competitors. Its free tier is one of the most generous in the HR software market, offering real, usable features (not just a demo) for up to 25 employees. The performance management and appraisal modules are the standout strengths, offering configurability that rivals platforms costing five to ten times more per user.
The platform’s weaknesses are real but manageable. The interface looks dated and requires more training than modern competitors like BambooHR or Zoho People. Complex customizations often need vendor involvement, which can slow implementation. And the integration ecosystem, while functional, is limited compared to platforms with hundreds of pre-built connectors. These are legitimate concerns, not dealbreakers.
We recommend Empxtrack for small to mid-size businesses (10 to 500 employees) that prioritize comprehensive HR functionality and affordability over sleek design. If you are a startup or nonprofit, the free tier alone is worth trying. If you are a growing SMB that needs performance management, payroll, and HRIS in a single platform without breaking the budget, Empxtrack is one of the best values in the market. Just go in with realistic expectations about the learning curve and plan for adequate onboarding time.
