Auxilium HCM Review: Pricing, Features, Pros and Cons

Auxilium HCM is a small, service-oriented payroll and HR provider based in Oakbrook Terrace, Illinois, that targets small and medium-sized businesses looking for a personalized alternative to the large, impersonal payroll processors. The company re-launched under the Auxilium brand in 2020 after operating for decades as Precision Payroll of America, bringing more than 30 years of payroll processing experience to a cloud-based platform.

Here is the honest challenge with reviewing Auxilium HCM: there is very little public information to work with. No published pricing, almost no verified user reviews on any major platform, and a minimal online footprint. What we can assess is the company’s service model, its stated capabilities, and how it fits within the broader HCM landscape. For businesses considering Auxilium, this review covers everything we could verify and flags what remains unclear.

What Is Auxilium HCM?

Auxilium HCM (the name comes from the Latin word for “help, aid, and support”) is a full-service payroll and human resources solutions provider. The company operates out of Oakbrook Terrace, Illinois, and employs fewer than 25 people. It was originally founded as Precision Payroll of America, reportedly retaining its first employee and first client over a tenure spanning more than three decades before rebranding in August 2020.

The company positions itself as a high-touch, relationship-driven alternative to larger payroll providers. Its staff averages over 30 years of industry experience. Auxilium operates a cloud-based platform and appears to function as a service partner within the isolved network, meaning the underlying technology may be powered by isolved’s HCM platform while Auxilium provides the client-facing service, implementation, and ongoing support. Key leadership includes Tom Sodeika (President) and Peggy Green (CFO).

Auxilium HCM Key Features

Payroll Processing

Auxilium’s core offering is cloud-based payroll processing. Employers can enter payroll manually online or configure it to run automatically on a set schedule, with the ability to make changes at any time. A full suite of reports is available electronically, and employees can view their pay stubs and pay history through an online self-service portal. The vendor emphasizes that payroll solutions are custom-built to match each client’s specific needs, schedule, and budget.

Tax Administration

Auxilium handles the calculation, payment, and filing of federal, state, and most local payroll taxes. The service also covers employee garnishment remittance. All tax returns and quarterly wage and earnings reports are available electronically. At year-end, employees and contractors can access their W-2s and 1099s through the platform. For small businesses without dedicated payroll tax expertise, this is one of Auxilium’s most practical value propositions.

Time and Attendance

The time and attendance module supports a wide range of hardware and software options. Hardware choices include biometric hand swipe readers, GPS tracking via PDA or smartphone, bar code readers, magnetic strip readers, and proximity badges. On the software side, Auxilium offers web-based applications that integrate directly with payroll and HR. Employees can clock in and out using a mobile app, virtual clocks, or a web browser. This flexibility across capture methods is notable for a provider of this size.

Human Resources Management

The HR module centralizes employee data in a single platform. Managers can track information such as education, skills, certifications, company assets, and employee milestones. Reporting capabilities allow decision-makers to pull current employee data for workforce planning. This is a fairly standard HR information system (HRIS) feature set; it does not appear to include more advanced talent management tools like performance reviews, succession planning, or learning management.

Benefits Administration

Benefits administration is handled within the same platform as payroll, which helps maintain data accuracy and reduces duplicate data entry. Administrators can schedule deductions across all lines of insurance. Reporting tools allow HR teams to pull employee benefits data for use during plan renewal assessments. The integration between benefits and payroll is the key advantage here, eliminating the need to reconcile data between separate systems.

Additional Services

Auxilium offers several supplementary services through partner relationships: payroll cash cards (pay cards), pay-as-you-go workers’ compensation insurance, background checks, and HR consulting. The company also partners with myHRcounsel to provide clients with on-demand legal services, including 24/7 access to employment and business attorneys, legal forms, and an online Legal Solutions Center.

Auxilium HCM Pricing and Plans

Auxilium HCM does not publicly disclose its pricing. There is no pricing page on the vendor’s website, and no third-party review platform lists specific plan costs. The company takes a custom-quote approach, building pricing around each client’s specific service needs, employee count, and payroll frequency.

No free version or free trial is available.

The only concrete pricing data publicly available relates to the myHRcounsel legal services add-on, which is priced at $0.79 per employee per month (PEPM) with a minimum of $149 per company per month. This add-on requires a one-year initial term and has no startup fee.

To receive a quote, prospective clients must contact Auxilium directly:

• Phone: (630) 426-4570
• Toll-Free: (833) 338-2894
• Email: info@auxiliumhcm.com

As a small provider operating within the isolved partner network, Auxilium’s pricing is set independently and will likely vary based on the combination of services selected. Expect pricing to be competitive with other small-to-mid-market payroll service bureaus, though we cannot confirm specific figures.

Integrations

Auxilium HCM’s integration capabilities are not well documented publicly. The platform is cloud-based and built to work as a unified system where payroll, HR, time and attendance, tax, and benefits share a single data source. The time and attendance module integrates directly with payroll and HR, reducing manual data transfers.

The company’s technology stack includes Google Cloud Web Serving, PHP, and WordPress-based infrastructure. Beyond the built-in connections between its own modules and the myHRcounsel legal services partnership, Auxilium does not publicly list third-party integrations, API access, or connections to accounting software, ERPs, or other business tools.

If your business depends on integrating payroll data with a specific accounting platform, applicant tracking system, or other HR tool, you should ask Auxilium directly about available integrations and data export capabilities before committing. The isolved platform (which likely underpins Auxilium’s technology) does offer a broader integration ecosystem, but we cannot confirm which integrations Auxilium clients can access.

Customer Support

Auxilium’s support model is one of the main selling points the company promotes. With a staff averaging over 30 years of industry experience and fewer than 25 total employees, the company positions itself as a provider where you know your service team personally rather than navigating a call center queue.

Support is available during business hours, Monday through Friday, 8:30 AM to 5:00 PM (Central Time). Contact is available by phone, toll-free phone, and email. The company does not advertise 24/7 support, live chat, or a self-service knowledge base on its website.

We found almost no public feedback on Auxilium’s actual support quality. The very limited third-party review data that exists includes one negative rating, but the sample size is far too small to draw conclusions. The company’s claim of retaining its first client for over 30 years suggests at least some clients have had positive long-term experiences. However, the absence of public testimonials or case studies makes it difficult to independently verify support quality.

Pros and Cons

Auxilium HCM occupies a specific niche as a small, personalized payroll and HR provider. Its strengths and weaknesses stem directly from that positioning.

Who Should Use Auxilium HCM?

Auxilium HCM is best suited for small businesses (roughly 10 to 150 employees) in the greater Chicago/Illinois area or nearby regions that want a full-service payroll provider with a personal touch. If you value having a dedicated service team that knows your business by name, and you prefer picking up the phone over submitting a support ticket, Auxilium’s model may appeal to you.

Businesses in industries with straightforward payroll needs (professional services, small retail, local trades) that want payroll, tax filing, time tracking, and basic HR bundled into one provider will find Auxilium’s service mix adequate. Companies that have been frustrated by impersonal service from larger providers like ADP or Paychex may appreciate the boutique approach.

Auxilium is not the right fit for companies that need advanced HR capabilities such as applicant tracking, performance management, learning management, or sophisticated workforce analytics. It is also a poor fit for businesses that require extensive third-party integrations, transparent self-service pricing, or 24/7 support availability. Mid-size or enterprise companies (200+ employees) should look at more feature-rich HCM platforms with proven scalability.

Auxilium HCM Alternatives

Gusto

Gusto is a cloud-based payroll and HR platform with transparent, publicly listed pricing starting at $40/month plus $6 per employee. It offers a far broader feature set than Auxilium, including automated payroll, benefits administration, hiring and onboarding tools, and time tracking. Gusto is a better choice for small businesses that want a modern, self-service platform they can manage independently. It lacks the white-glove, relationship-driven service model that defines Auxilium.

Paychex Flex

Paychex is one of the largest payroll providers in the U.S. and offers a tiered platform that scales from basic payroll to full HCM. It provides a much wider feature set, including talent management, recruiting, and extensive compliance tools. Paychex is better for growing businesses that may outgrow a small provider. However, the service experience at Paychex can be impersonal, which is precisely what Auxilium’s model is designed to avoid.

isolved

Since Auxilium appears to operate as an isolved network partner, it is worth considering isolved directly. Going through isolved (or another isolved partner) may provide access to a broader set of platform features, integrations, and support resources. isolved offers payroll, HR, time, benefits, and talent management in a unified platform. The trade-off is that you may lose the highly personalized service that Auxilium provides as a smaller intermediary.

OnPay

OnPay is a straightforward payroll and HR platform with transparent pricing at $40/month plus $6 per employee. It handles payroll, tax filings, HR, and benefits for small businesses. OnPay scores well for ease of use and customer support. It is a strong alternative for businesses that want simple, affordable payroll without the complexity of enterprise platforms or the opacity of quote-based pricing.

ADP Run

ADP Run is designed for small businesses and offers payroll, tax, HR, and benefits through one of the most established names in payroll processing. ADP provides extensive compliance resources and a large integration ecosystem. Like Paychex, ADP’s scale means service may feel less personal. Pricing requires a quote, similar to Auxilium, but ADP’s feature depth and third-party integration options far exceed what Auxilium offers.

Frequently Asked Questions

What is Auxilium HCM?

Auxilium HCM is a full-service payroll and human resources provider based in Oakbrook Terrace, Illinois. The company offers cloud-based payroll processing, tax administration, time and attendance, HR management, and benefits administration to small and medium-sized businesses. It was formerly known as Precision Payroll of America before rebranding in 2020.

How much does Auxilium HCM cost?

Auxilium HCM does not publish pricing publicly. The company provides custom quotes based on the specific services selected, number of employees, and payroll frequency. You must contact Auxilium directly at (833) 338-2894 or info@auxiliumhcm.com for pricing details.

Does Auxilium HCM offer a free trial?

No. Auxilium HCM does not offer a free trial or a free version of its platform. Prospective clients need to contact the company for a demo or consultation.

Is Auxilium HCM the same as Precision Payroll of America?

Yes. Auxilium HCM re-launched in August 2020 under its new name, formerly operating as Precision Payroll of America. The company retained its staff, clients, and industry expertise under the new brand. The name “Auxilium” comes from the Latin word for help, aid, and support.

What size business is Auxilium HCM best for?

Auxilium HCM targets small and medium-sized businesses and is best suited for companies with roughly 10 to 150 employees. It is particularly well-matched for businesses that want a personal, relationship-driven payroll service rather than a large, automated platform.

What time and attendance hardware does Auxilium support?

Auxilium supports multiple time capture methods including biometric hand swipe readers, GPS tracking via smartphone, bar code readers, magnetic strip readers, and proximity badges. Employees can also clock in and out through a mobile app, virtual clocks, or a web browser.

Where is Auxilium HCM located?

Auxilium HCM is headquartered at 1901 S Meyers Rd, Suite 310, Oakbrook Terrace, Illinois 60181. Support is available Monday through Friday, 8:30 AM to 5:00 PM Central Time.

The Bottom Line

Auxilium HCM is a small, niche payroll and HR services provider that trades on personal relationships and decades of industry experience rather than cutting-edge technology or feature breadth. For a small business owner in the Chicago area who has been frustrated by impersonal service from larger payroll companies, Auxilium offers an appealing alternative: a team that knows your name, customizes your setup, and picks up the phone when you call.

The limitations are significant, though. There is virtually no public accountability in the form of user reviews, transparent pricing, or documented integration capabilities. The feature set covers payroll, tax, time, HR, and benefits at a basic level but lacks the talent management, recruiting, analytics, and self-service tools that most modern HCM platforms include. The company’s very small size (under 25 employees) is both its charm and its risk; if key personnel depart, continuity could be a concern.

We rate Auxilium HCM conservatively at 2.8 out of 5. It serves a real need for businesses that prioritize personal service above all else, but the lack of transparency, limited feature depth, and near-total absence of verifiable user feedback make it difficult to recommend broadly. If you are evaluating Auxilium, request a detailed demo, ask specifically about the underlying technology platform, and compare the quote against transparent providers like Gusto or OnPay before signing a contract.