ProShop ERP Review: Pricing, Features, Pros and Cons

ProShop ERP is one of those rare manufacturing software products that was literally built on a shop floor. Originating in a CNC machine shop in the late 1990s, it has evolved into what its maker calls a “Digital Manufacturing Ecosystem,” combining ERP, MES, QMS, CRM, and CMMS functionality into a single, completely paperless platform. For small to midsize manufacturers, particularly those in aerospace, defense, and medical devices, it is one of the most focused and capable solutions on the market.

That focus comes with tradeoffs. The system’s depth requires a significant investment in onboarding and training. Scheduling could be better. Customization is limited. But for shops that need airtight compliance tracking (AS9100, ITAR, CMMC), real-time job costing, and an end-to-end system that replaces three to eight other tools, ProShop delivers in ways that general-purpose ERPs simply cannot.

What Is ProShop ERP?

ProShop was born in 1997 as Pro CNC, a small machine shop affiliated with Western Washington University’s Vehicle Research Institute. When off-the-shelf software couldn’t keep up with the shop’s needs, the team built their own. That internal tool eventually became a commercial product under Adion Systems, headquartered in Vancouver, BC, with a U.S. support office in Bellingham, WA. In 2023, ProShop partnered with Mainsail Partners, a growth equity firm specializing in founder-led software companies. As of June 2025, Alison Hawkins (previously COO/CFO) was appointed CEO.

The platform targets small to medium manufacturers: machine shops, fabrication shops, composites manufacturers, and assembly-based operations. It serves industries including aerospace, defense, medical devices, automotive, space, and oil and energy. The company reportedly has around 107 employees and approximately $17.4 million in revenue. ProShop is a 100% web-based, browser-accessible system hosted on AWS (including GovCloud for ITAR-regulated shops), with an on-premise deployment option also available.

ProShop ERP Key Features

All-in-One Digital Manufacturing Ecosystem

ProShop’s defining characteristic is that it bundles ERP, MES, and QMS into a single platform, with CRM and CMMS functionality also included. The system offers 30-plus modules covering everything from estimating and quoting through purchasing, inventory, work orders, scheduling, job costing, equipment management, tooling, and audit reporting. This eliminates the need for separate quality, shop floor, and back-office systems. Shops that adopt ProShop typically replace three to eight other software tools.

Every pricing plan includes all modules. There is no module-based upselling, which means a small shop gets access to the same functionality as a larger operation. This is a meaningful differentiator from competitors that gate advanced quality or shop floor features behind higher tiers.

Quality Management and Compliance

ProShop’s QMS module is built for shops operating under strict regulatory requirements. It supports ISO 9001, AS9100/AS9100D, ISO 13485, ISO 14001, API, and NADCAP standards with configurable workflows, digital signoffs, and complete audit trail documentation. The system is also ITAR compliant (hosted on AWS GovCloud) and supports CMMC Level 2 compliance, which is increasingly critical for defense contractors.

For aerospace contract manufacturers in particular, this is a major selling point. Shops pursuing or maintaining AS9100D certification report that ProShop significantly simplifies the process by embedding quality requirements directly into work order workflows rather than tracking them in separate spreadsheets or disconnected quality systems.

Job Costing and Real-Time Visibility

ProShop provides complete rolled-up cost visibility for every work order, tracking labor, materials, and overhead in real time. Configurable costing parameters let shops tailor calculations to their specific overhead structures. The system includes 25-plus real-time dashboards covering production status, project management, resource allocation, and financial metrics.

Cross-module reporting with saved queries allows managers to pull data across the system. However, more complex cross-module queries may require exporting to Excel for analysis, which is a notable limitation for shops that want sophisticated business intelligence without leaving the platform.

Estimating and Quoting

The estimating module uses templates and stored historical data (run descriptions, process development notes, bills of materials) to generate detailed time and cost estimates. The vendor claims this enables quoting up to three times faster than manual methods. Historical data capture is particularly valued because it preserves “tribal knowledge,” the institutional expertise that typically lives only in experienced machinists’ heads.

Scheduling and Production Planning

ProShop includes scheduling with Gantt chart views, drag-and-drop functionality, project manager dashboards, and resource manager dashboards. However, this is the module that draws the most criticism. The scheduling interface is frequently described as not user-friendly, particularly when it comes to moving jobs around. Shops with complex scheduling needs may find this module underwhelming compared to dedicated scheduling tools.

Inventory and Purchasing

The inventory module supports LIFO/FIFO tracking, location management, and handles raw materials, work-in-progress, and finished goods. It integrates with the purchasing module to streamline procurement and vendor management. Customer PO tracking flows directly into work orders, creating a continuous data chain from order receipt through production and shipping.

Built-in Messaging and Collaboration

ProShop includes a thread-based messaging system linked to specific pages within the application, such as work orders, parts, or customer records. This keeps communication contextual and traceable rather than buried in email chains. The system also supports interactive 3D models and photo uploads for parts documentation. One caveat: notifications within the system can be easy to miss, which can undermine the collaboration benefits if team members are not actively checking.

AI Assistant and Learning Resources

ProShop has integrated an AI assistant called “Ally” that provides quick answers to questions about system functionality and manufacturing processes. The ProShop Academy offers self-guided learning modules for onboarding and ongoing training. These additions directly address the product’s well-known learning curve, and recent feedback suggests both are making a meaningful difference in reducing time-to-competency for new users.

ProShop ERP Pricing and Plans

ProShop does not publish specific pricing on its website. The vendor offers two pricing plans, both of which include all ERP, MES, and QMS modules. Pricing is customized based on shop size and total employee count, with different seat types available for different roles and access levels.

The fact that all modules are included at every tier is worth emphasizing. Many competing manufacturing ERPs charge extra for quality management, shop floor execution, or compliance modules. ProShop’s all-inclusive approach means there are no surprise add-on costs for core functionality. The main variable is how many employees need access and at what level.

For an accurate quote, contact ProShop directly. The starting prices listed above come from third-party sources and may not reflect current pricing or the specific configuration your shop requires.

Integrations

ProShop’s integration ecosystem is narrow but targeted for its manufacturing audience. Native accounting integrations include QuickBooks Online, QuickBooks Online Advanced, and Sage 50 Accounting (Peachtree). These connections minimize double data entry between ProShop and your accounting system.

On the manufacturing technology side, ProShop partners with Mastercam (CAM software), SolidWorks (CAD), High Quality Automation (automation solutions), Cimco (DNC/machine communication), and Ground Control (inspection software). These integrations extend the platform’s reach into the design-to-production pipeline.

A significant limitation: ProShop does not offer a public API. This means custom integrations with tools outside the established partner network are not straightforward. For shops that rely on specialized software not in ProShop’s integration list, this could be a dealbreaker. There is also no mention of support for middleware platforms like Zapier or Make, and the system is available in English only.

Customer Support

ProShop offers multiple support channels: live chat, email, phone, and video conferencing. The vendor also provides 24/7 emergency support, which is a strong commitment for a company of this size. A dedicated customer portal and implementation specialists are available for onboarding.

The AI assistant “Ally” and the ProShop Academy (a self-guided learning management system) supplement human support. Ally handles quick questions about system navigation and processes, while the Academy provides structured training for new and existing users.

Support quality is one of ProShop’s strongest areas. The live chat team is consistently described as helpful and responsive, and the overall customer support experience is praised across a wide base of verified reviews. That said, the picture is not unanimous. At least one reviewer reported that support was “not knowledgeable or helpful” and that training videos were “long and not relevant.” Given the overwhelmingly positive support feedback from the broader user base, this appears to be an outlier, but it is worth noting that experiences can vary.

Pros and Cons

ProShop ERP has clear strengths that make it a standout for the right buyer, along with equally clear limitations that prospective customers should evaluate carefully before committing.

Who Should Use ProShop ERP?

ProShop is best suited for small to midsize manufacturers with 10 to 200 employees who need a single system to handle production management, quality compliance, and shop floor execution. It is particularly strong for aerospace, defense, and medical device manufacturers that must maintain certifications like AS9100D, ISO 13485, ITAR, or CMMC Level 2. If your shop currently juggles separate systems for ERP, quality management, and shop floor tracking, ProShop’s all-in-one approach can eliminate redundancy and reduce errors.

Machine shops, fabrication shops, composites manufacturers, and assembly-based operations are the primary use cases. Job shops and contract manufacturers that need to track detailed costs per work order, store tribal knowledge, and maintain audit-ready documentation will get the most value from the platform.

ProShop is not the right fit for everyone. Large manufacturers with more than 200 employees may outgrow its capabilities and need a more scalable solution like NetSuite or Infor. Companies that require extensive customization or need to integrate with a wide range of third-party tools will be frustrated by the lack of a public API and limited customization options. Shops that need advanced production scheduling as their primary concern should evaluate dedicated scheduling tools before committing. And if your manufacturing operation is not in an English-speaking market, the English-only interface is a hard stop.

ProShop ERP Alternatives

JobBOSS2 (by ECI Software Solutions)

JobBOSS2 is a popular choice among small job shops and is one of the systems ProShop users most frequently switch from. It offers simpler, more approachable job tracking and scheduling for shops that do not need the depth of quality management ProShop provides. However, it lacks ProShop’s integrated QMS and compliance capabilities. Choose JobBOSS2 if you are a smaller shop (under 20 employees) that prioritizes ease of use over comprehensive compliance tracking.

Global Shop Solutions

Global Shop Solutions is a more established ERP for small to midsize manufacturers with a broader set of integrations and more mature scheduling tools. It handles complex manufacturing environments well and offers greater customization. However, it does not match ProShop’s depth in quality management and compliance documentation, particularly for aerospace. Choose Global Shop Solutions if your shop needs stronger scheduling and more integration flexibility and does not require built-in AS9100/ITAR compliance.

E2 Shop System (by ECI Software Solutions)

E2 Shop System is another common migration source for ProShop customers. It offers straightforward shop management at a lower price point, with decent job tracking and quoting. It is less comprehensive than ProShop in QMS and MES functionality. Choose E2 if you need a budget-friendly shop management tool and do not require the regulatory compliance depth ProShop offers.

NetSuite (by Oracle)

NetSuite is the enterprise-grade alternative for manufacturers that are scaling beyond the small-to-midsize range. It offers vastly more integrations, a public API, and global multi-language/multi-currency support. However, it is significantly more expensive, requires more implementation effort, and does not have ProShop’s manufacturing-specific QMS and shop floor depth out of the box. Choose NetSuite if you are a growing manufacturer with 100-plus employees that needs enterprise scalability and broad integration capabilities.

Infor VISUAL

Infor VISUAL targets custom and mixed-mode manufacturers with strong production planning and scheduling capabilities. It handles complex bills of materials and engineering changes better than ProShop. However, it is more expensive, has a longer implementation cycle, and its quality management features are not as tightly integrated. Choose Infor VISUAL if your primary challenge is complex production planning and you have the budget and IT resources for a more enterprise-grade deployment.

Frequently Asked Questions

What types of manufacturers is ProShop ERP designed for?

ProShop is designed for small to midsize manufacturers including machine shops, fabrication shops, composites manufacturers, and assembly-based operations. It serves industries such as aerospace, defense, medical devices, automotive, space, and oil and energy. The sweet spot is shops with roughly 10 to 200 employees that need combined ERP, MES, and QMS functionality.

Does ProShop ERP support AS9100 and ITAR compliance?

Yes. ProShop includes built-in support for AS9100/AS9100D, ISO 9001, ISO 13485, ISO 14001, API, and NADCAP certifications through its QMS module. It is also ITAR compliant (hosted on AWS GovCloud) and supports CMMC Level 2 compliance for defense contractors.

How much does ProShop ERP cost?

ProShop uses an annual subscription pricing model with pricing customized based on shop size and employee count. Third-party sources report starting prices around $500 to $715 per month, but you must contact ProShop directly for an accurate quote. All plans include every ERP, MES, and QMS module with no module-based upselling.

Is ProShop ERP cloud-based or on-premise?

ProShop is primarily a cloud-based system hosted on Amazon AWS, including GovCloud for ITAR-regulated shops. An on-premise deployment option is also available. The system is 100% web-based and accessible from any browser on Windows or Mac.

Does ProShop ERP have an API or integrate with other software?

ProShop integrates natively with QuickBooks Online, QuickBooks Online Advanced, and Sage 50 Accounting for financials. It also partners with Mastercam, SolidWorks, Cimco, High Quality Automation, and Ground Control. However, ProShop does not offer a public API, which limits custom integration possibilities with tools outside its established partner network.

How long does it take to implement ProShop ERP?

Implementation timelines vary depending on shop size and complexity, but expect a significant upfront investment in data migration, configuration, and training. The system requires substantial frontloading of parts data, processes, and documentation. ProShop provides dedicated implementation specialists, and the ProShop Academy and AI assistant “Ally” help accelerate the learning process. Full team buy-in is essential for successful onboarding.

What accounting software does ProShop ERP work with?

ProShop integrates with QuickBooks Online, QuickBooks Online Advanced, and Sage 50 Accounting (formerly Peachtree). These integrations are designed to minimize double data entry between the shop management and accounting systems. ProShop does not currently integrate with other accounting platforms.

The Bottom Line

ProShop ERP is a specialized, deeply capable manufacturing platform that excels in a specific niche: small to midsize shops that need unified ERP, MES, and QMS functionality with strong regulatory compliance support. For aerospace, defense, and medical device manufacturers operating under AS9100, ITAR, or CMMC requirements, it is one of the best-fitting solutions available. The all-inclusive module pricing, paperless design, and shop-floor heritage give it credibility and practical value that general-purpose ERPs struggle to match.

The tradeoffs are real, though. The learning curve is steep. Scheduling needs work. The lack of a public API and limited customization will frustrate shops with complex integration requirements or highly specific workflow needs. And at $500-plus per month as a starting point, it requires genuine commitment from the whole team to deliver a return on investment.

We rate ProShop ERP a 4.2 out of 5. If you are a small to midsize manufacturer in a regulated industry, frustrated by juggling multiple disconnected systems, ProShop should be on your shortlist. If you need enterprise scalability, multilingual support, or deep customization, look at NetSuite or Infor VISUAL instead.