FTMaintenance is a CMMS that does one thing well: it gets maintenance teams off spreadsheets and whiteboards without drowning them in complexity. Developed by FasTrak SoftWorks, a company with over 30 years in industrial software, FTMaintenance has quietly built a customer base of 20,000+ organizations worldwide. It is not the flashiest maintenance platform on the market. But for operations that need solid preventive maintenance scheduling, digital work orders, and inventory tracking at a price point well below most competitors, it deserves serious consideration.
Our assessment: FTMaintenance is a strong choice for small to mid-sized maintenance operations that want a straightforward CMMS with responsive vendor support and low total cost of ownership. It falls short on integrations and advanced analytics, and some secondary modules (inventory transactions, purchase orders) are rougher than the core feature set. But the fundamentals are sound, and the included implementation services and unlimited tech support meaningfully reduce risk for first-time CMMS buyers.
What Is FTMaintenance?
FTMaintenance is a computerized maintenance management system (CMMS) built by FasTrak SoftWorks, Inc., a privately held software company headquartered in Mequon, Wisconsin (just north of Milwaukee). FasTrak was originally known for PLC programming software and was the first company to offer PLC programming for Windows. The company later expanded into maintenance management with FTMaintenance, which has been in the market since the early 2000s.
The current product, FTMaintenance Select, is the web-based version of the platform. It is available as both a cloud-hosted SaaS subscription and an on-premise installation, making it one of the few CMMS solutions that still supports local server deployment. FasTrak’s customer base spans Fortune 100 companies to family-owned businesses across industries including manufacturing, food processing, water/wastewater, power and energy, healthcare, and oil and gas. Notable customers include GE Aviation, Ranger Boats, and 3 Floyds Brewing.
FTMaintenance Key Features
Work Order Management
Work order management is the core of FTMaintenance. The system lets maintenance teams digitize their entire work order lifecycle, from creation through assignment, execution, and completion tracking. Work orders can be generated automatically based on preventive maintenance schedules (calendar-based or runtime-triggered), or created manually and through service requests. Technicians can access, update, and close work orders from any device.
One limitation worth noting: FTMaintenance does not support nested or hierarchical work orders. If your operation requires parent-child work order relationships for complex jobs spanning multiple sub-tasks, you will need to work around this with separate linked orders or look elsewhere.
Preventive Maintenance Scheduling
This is where FTMaintenance earns its keep. The platform supports a master PM plan with individual PM tasks and procedures that can be scheduled on calendar intervals or runtime cycles (meter-based triggers). When a PM is due, the system automatically generates a work order with all the task details, assigned parts, and procedures pre-populated. This automation is the core of FasTrak’s “automate everything” philosophy, and it works well in practice.
The real-world results back this up. 3 Floyds Brewing reported a 90% reduction in equipment breakdowns after implementing PM scheduling through FTMaintenance with 175 preventive work orders. For operations transitioning from reactive to preventive maintenance, this feature alone can justify the investment.
Asset Management
FTMaintenance provides a centralized repository for all asset data, including service history, asset relationships, specifications, assigned work orders, and documentation. Asset lifecycle management allows teams to track equipment from acquisition through retirement, making it easier to analyze total cost of ownership and inform replacement decisions.
One gap: the system does not support asset reservation or scheduling assets ahead of time. If your maintenance workflows require reserving equipment or tools for future work orders, this could be a friction point.
MRO Inventory Management
The inventory module handles spare parts and MRO (maintenance, repair, and operations) inventory tracking, including vendor management, stock levels, reorder points, and purchasing. On paper, this is a complete inventory management feature set for maintenance operations.
In practice, this is one of the weaker areas of the platform. The inventory transaction module is cumbersome, particularly when correcting or adjusting large volumes of parts records. The purchase order and receiving sub-modules are also less intuitive than the rest of the system. Teams with complex inventory needs may find this module requires more manual effort than expected.
Reporting and Analytics
FTMaintenance includes over 140 built-in reports covering work order history, asset performance, labor costs, parts usage, and more. The system also provides data views and dashboards for monitoring maintenance KPIs. Ranger Boats uses the reporting capabilities to track labor and parts costs across three plant locations.
The built-in reports cover common use cases, but they have clear limitations. Creating custom reports beyond the pre-formatted templates requires knowledge of Crystal Reports and SQL, which puts advanced reporting out of reach for many maintenance managers. If custom analytics is a priority, plan to invest in training or have IT resources available.
Service Request Portal
FTMaintenance includes a web-based service request portal that allows non-maintenance staff to submit maintenance requests through a browser. This eliminates the phone calls, sticky notes, and hallway conversations that plague many facilities. The portal maintains request history and provides a communication channel between requesters and the maintenance team. This feature scored a perfect 100 in at least one independent evaluation, and it is one of the platform’s genuine strengths.
Mobile App
The FTMaintenance mobile app is available on iOS (iPhone and iPad) and Android through their respective app stores. Technicians can view work order lists, search and sort orders, update work order status, attach photos, and review work order history for troubleshooting. The app supports offline mode, which is critical for facilities with spotty wireless coverage in production areas, warehouses, or remote sites. The mobile app works with both cloud and on-premise deployments.
FTMaintenance Pricing and Plans
FTMaintenance does not publish specific pricing on its website; the vendor directs prospective buyers to contact them for a quote. However, based on third-party pricing listings (confirm directly with FasTrak for current rates), the subscription tiers are structured as follows:
| Plan | Reported Price | Asset Limit | Key Details |
|---|---|---|---|
| Cloud Lite | ~$40/month | Up to 500 assets | Core CMMS features, cloud-hosted |
| Cloud Lite+ | ~$80/month | Unlimited | Expanded capabilities, unlimited assets |
| Cloud Full Scale | ~$149/month | Unlimited | All features, unlimited assets |
| One-Time Purchase | Contact vendor | Varies | Perpetual license, on-premise or hosted |
A few important notes on pricing. First, FTMaintenance appears to use asset-based pricing (per-asset or per-facility tiers) rather than per-user pricing. This is a significant distinction because most competing CMMS products charge per user, which can get expensive as you add technicians and managers. Second, all plans include implementation services, webinar-based training, and unlimited technical support at no additional cost. There are no separate setup fees. Third, SaaS subscriptions are available in both annual and true month-to-month cancel-anytime billing.
The perpetual license option (one-time purchase) is notable for organizations that prefer capital expenditure over recurring subscription costs, or that require on-premise deployment for security or compliance reasons. Some sources report annual pricing starting around $5,000 on a quote basis.
In competitive context, FTMaintenance sits well below the per-user pricing of alternatives like UpKeep (~$45/user/month), Limble CMMS (~$50/user/month), and Maintenance Connection (~$75/user/month). For a small team managing a single facility, FTMaintenance could cost a fraction of what per-user competitors charge.
Integrations
Integrations are one of FTMaintenance’s weaker areas. The vendor does not publicly list specific third-party integrations on its website. FTMaintenance Select does reference “integration connectors for ERP and other business applications” in its product materials, which suggests that connecting to external systems is possible, but the specifics are not documented publicly.
Multiple independent sources report that no public API is available, which limits the ability to build custom integrations or connect FTMaintenance to middleware platforms like Zapier or Make. There is no app marketplace or integration directory.
If your operation requires tight integration with an ERP system, accounting software, IoT sensors, or other business applications, contact FasTrak directly to discuss what is feasible. The vendor does offer system integration consulting services, which suggests integrations are handled on a custom, project basis rather than through out-of-the-box connectors. For maintenance teams that operate the CMMS as a standalone system, this may not matter. For those needing data to flow between multiple platforms, it is a meaningful limitation.
Customer Support
Customer support is consistently one of FTMaintenance’s strongest selling points. All plans include unlimited technical support via phone, email, and screen sharing during business hours. There are no tiered support levels or premium support add-ons; every customer gets the same access.
New customers receive startup services at no additional cost, including implementation consulting, personalized training via webinars, and data import assistance. This is a meaningful differentiator from competitors that charge thousands in implementation fees.
Self-service resources include a knowledge base, FAQs, and video tutorials. Training is available through documentation, live online sessions, webinars, in-person sessions, and video content.
The support team’s responsiveness is one of the most frequently praised aspects of the product. Support is described as being “only a phone call away” with fast resolution times. FasTrak also actively monitors and responds to every review left on third-party platforms with detailed follow-ups and offers of additional training, which signals a company that is genuinely invested in customer success. However, at least one customer noted a gap in proactive follow-up after the initial purchase, suggesting that post-sale engagement could be more consistent.
Pros and Cons
FTMaintenance has clear strengths in affordability, ease of use, and vendor support, but it also has notable gaps in integrations, reporting customization, and some secondary modules. Here is our assessment based on thorough evaluation of the platform’s capabilities and real-world performance.
Pros
- Asset-based pricing (not per-user) makes it significantly more affordable than competitors like UpKeep, Limble, and Maintenance Connection for multi-user teams
- All plans include implementation consulting, training, data import, and unlimited tech support at no additional cost, eliminating hidden onboarding expenses
- Both cloud and on-premise deployment options available, which is rare among modern CMMS platforms
- Preventive maintenance automation is well-executed, with proven results (e.g., 90% breakdown reduction at 3 Floyds Brewing)
- Mobile app with offline mode on iOS and Android works with both deployment types, supporting technicians in low-connectivity environments
- Responsive, accessible customer support consistently praised as a standout strength
Cons
- No public API and no documented third-party integrations severely limit connectivity with ERP, accounting, and IoT systems
- Custom reporting requires Crystal Reports and SQL knowledge; the 140+ built-in reports are functional but limited in flexibility
- Inventory transaction, purchase order, and receiving modules are notably less polished than core work order and PM features
- Does not support nested/hierarchical work orders or asset reservation, limiting use for complex maintenance workflows
- No AI-powered predictive maintenance capabilities, putting it behind more modern competitors in analytics
- Interface responsiveness and overall UI design feel dated compared to newer CMMS platforms
Who Should Use FTMaintenance?
Best fit: Maintenance teams of 2 to 50 technicians at single-site or small multi-site operations, particularly in manufacturing, food and beverage, facilities management, and utilities. FTMaintenance is ideal for organizations transitioning from paper-based or spreadsheet-driven maintenance tracking to their first CMMS. The low starting price, included implementation services, and straightforward interface dramatically lower the barrier to entry.
Also a strong fit: Organizations that require on-premise deployment for security, compliance, or connectivity reasons. FTMaintenance is one of the few remaining CMMS platforms that offers a locally installed option. Government facilities, defense-adjacent manufacturers, and operations in areas with unreliable internet connectivity will find this valuable.
Not the best fit: Large enterprises managing thousands of assets across dozens of facilities with complex integration requirements. The lack of a public API, limited third-party integrations, and absence of nested work orders will frustrate operations at scale. Teams that rely on AI-powered predictive maintenance, advanced analytics dashboards, or extensive mobile workflow customization should look at platforms like UpKeep, Fiix, or Limble CMMS instead. Similarly, organizations heavily invested in a specific ERP ecosystem (SAP, Oracle, NetSuite) should confirm integration feasibility before committing.
FTMaintenance Alternatives
UpKeep
UpKeep is a mobile-first CMMS that excels in user experience and has a much larger integration ecosystem, including a public API and connections to platforms like Salesforce, QuickBooks, and various IoT sensors. It is better for teams that need a modern mobile experience and third-party connectivity. However, UpKeep’s per-user pricing (starting around $45/user/month) makes it significantly more expensive for larger teams than FTMaintenance’s asset-based pricing. Choose UpKeep if integrations and mobile UX are top priorities and budget is flexible.
Limble CMMS
Limble CMMS offers a more modern interface, stronger custom reporting, and built-in IoT sensor connectivity for condition-based maintenance. It also has a free tier for very small operations. Limble is better for teams that want advanced analytics and a polished UI. At roughly $50/user/month for paid tiers, it costs more per user, and it lacks on-premise deployment. Choose Limble if reporting customization and a modern user experience matter more than cost savings.
Fiix (by Rockwell Automation)
Fiix is an enterprise-grade CMMS with strong AI-driven analytics, extensive integrations (including deep connectivity with Rockwell Automation’s industrial ecosystem), and a more sophisticated asset hierarchy. It is better for large, complex operations with mature maintenance programs. It is more expensive and more complex to implement, which may be overkill for smaller teams. Choose Fiix if you need enterprise scalability, AI analytics, and deep industrial automation integration.
Hippo CMMS
Hippo CMMS is a direct competitor in the affordability category, targeting small to mid-sized facilities management teams. It offers a similarly straightforward interface and comparable core features. Hippo has slightly better integration documentation but lacks FTMaintenance’s on-premise option. At roughly $45/user/month, pricing is in a similar range but structured per-user rather than per-asset. Choose Hippo if you want a similarly priced alternative with slightly more transparent integration options.
Maintenance Connection (by Accruent)
Maintenance Connection is a more established enterprise CMMS with deeper functionality in asset management, procurement, and compliance tracking. It offers extensive reporting and a wider range of pre-built integrations. At approximately $75/user/month, it is substantially more expensive and more complex to implement. Choose Maintenance Connection if your operation has outgrown entry-level CMMS tools and needs enterprise-grade depth.
Frequently Asked Questions
Is FTMaintenance cloud-based or on-premise?
FTMaintenance supports both deployment models. The SaaS subscription plans are cloud-hosted, while the one-time purchase option supports on-premise installation on your organization’s own servers. FTMaintenance is one of the few CMMS platforms that still offers a locally installed option, which can be important for organizations with strict data security requirements or unreliable internet connectivity.
How much does FTMaintenance cost?
FTMaintenance does not publish exact pricing on its website; you need to contact the vendor for a quote. Third-party sources report cloud subscription plans starting around $40/month (Lite, up to 500 assets), $80/month (Lite+, unlimited assets), and $149/month (Full Scale, unlimited assets). A perpetual license option is also available. All plans include implementation services and unlimited tech support at no extra cost.
Does FTMaintenance offer a free trial?
Free trial availability is not clearly advertised on the vendor’s website. Some third-party sources list a free trial as available, while others indicate it is not offered. We recommend contacting FasTrak SoftWorks directly to ask about trial access. A guided demo is available by request.
Does FTMaintenance have a mobile app?
Yes. FTMaintenance offers a mobile app available on both iOS and Android through the App Store and Google Play. The app supports offline mode, allowing technicians to view and update work orders without an active internet connection. It works with both cloud and on-premise deployments.
Does FTMaintenance integrate with ERP or other business systems?
FTMaintenance references integration connectors for ERP and other business applications in its product materials, but it does not publicly list specific integrations or offer a public API. Integrations appear to be handled on a custom basis through FasTrak’s system integration consulting services. Contact the vendor directly to discuss your specific integration requirements before purchasing.
What industries is FTMaintenance designed for?
FTMaintenance serves a wide range of industries including manufacturing, food and beverage processing, water and wastewater, power and energy, healthcare, pharmaceutical, oil and gas, education, government, and facilities management. The platform is used by organizations ranging from Fortune 100 companies to small, family-owned businesses.
What kind of support does FTMaintenance include?
All FTMaintenance plans include unlimited technical support via phone, email, and screen sharing during business hours, with no additional cost. New customers also receive free implementation consulting, webinar-based training, and data import assistance. There are no tiered support levels or premium support fees.
The Bottom Line
FTMaintenance earns a solid recommendation for small to mid-sized maintenance operations that need a reliable, affordable CMMS without the complexity and cost of enterprise-grade platforms. Its asset-based pricing model (rather than per-user) is genuinely advantageous for teams that need to give access to multiple technicians and managers. The inclusion of implementation services and unlimited support with every plan further reduces total cost of ownership and lowers risk for organizations adopting a CMMS for the first time.
The platform’s core strengths are preventive maintenance automation, work order management, and the service request portal. These features are well-executed and deliver real operational value. The weaknesses are equally clear: limited integrations, no public API, reporting that requires SQL expertise to customize, and some secondary modules (inventory, purchasing) that lag behind the quality of the core features. The interface, while functional, is not as modern or responsive as newer competitors.
If you are a manufacturing plant, school district, municipal water facility, or mid-sized operation looking to move from reactive to preventive maintenance, FTMaintenance is a smart, low-risk starting point. If you need extensive integrations, AI-driven analytics, or an enterprise-scale platform, look at UpKeep, Fiix, or Limble CMMS instead. For the right buyer, FTMaintenance delivers more value per dollar than most of its competitors.
