Vendor:
Founded:
Headquarters:
Tero Consulting
1979
Port Coquitlam, BC, Canada
Customers:
Deployment Model:
Free Trial:
Unknown
Cloud, On-Premise
Yes
Web Work Azzier At A Glance
Product Overview
Unlike “out of the box” CMMS’s, Web Work Azzier is scalable and customized to a company’s needs. Each screen, field, module, and feature within the system is unique to each user, group, or department. Web Work Azzier is a fully Web-based solution that uses advanced Web-based programming and is accessible for any PC, tablet, or mobile device on any Web browser.
Web Work Azzier can be integrated with a company’s existing systems, such as enterprise asset maintenance (EAM), enterprise resource planning (ERP), or SAP.
Web Work Azzier can be deployed in both the cloud and as an on-premise solution.
Features
We’ve indicated the standard features of the Web Work Azzier below. However, it also includes other features such as the ability to create and manage multifaceted storerooms, inventory, and purchasing operations, create and manage large scale document libraries and safety reporting systems, warranty tracking on equipment, trends analytical reporting, inspection tracking and trending, and budget forecasting.
In addition to asset management and work management, Azzier also has project management functionality. Users can utilize project management tools to help in labor and maintenance operations to ensure they run efficiently.
- Asset Management?
- Inventory Administration?
- Mobile Access?
- Predictive Maintenance?
- Preventative Maintenance?
- Scheduling?
- Work Order Management?
Target Market
Web Work Azzier is used by maintenance professionals in various industries, such as oil and gas, education, manufacturing, utilities, and aerospace and defense. We’ve indicated some of their customers below:
- Aphen Pharma Solutions
- Atlantic Packaging
- AmeriPride Services Inc.
- CVS/CAREMARK
- Western Canada Marine Response Corporation
- Fulton Concrete
- Hopsteiner
- Tri-State Iron and Metal
- Deer Valley
- Wadsworth Center, New York State Dept. of Health
Implementation/Integration
The Web Work Azzier implementation process is carried out by Tero’s Professional Services Group. This team works with companies to develop the implementation plan that is specific to the company’s needs. This includes defining the company’s goals of using the software, determining who will be using the software, identifying differences in the company’s current procedures, define custom features for company’s maintenance practice, and detailing the actual implementation of the system (integrating data and interfaces). The team will also discuss cost estimates and recommend a plan for ongoing use of the software.
Within the implementation framework, Tero performs data migration services, such as scrubbing old/unwanted data, converting old data forms to new ones, and preparing data for use on mobile devices.
Training is also provided. Companies can request customized training courses, onsite or offsite classroom training, and a hands-on training method. They can also take training courses on the software on an ongoing basis.
Customer Service & Support
Customers can request support via phone, email, or via the Company Portal System on Tero’s site. Customers also receive product upgrades at no additional cost.
Shortcomings
Web Work Azzier is intended for medium-to-large-sized companies, so smaller businesses may have to look elsewhere.
Screenshots
About
Founded in 1979, Tero Consulting’s CMMS programs have evolved from DOS operating systems to Web-based (and mobile) solutions. Its Web Work system was the first CMMS that is 100% Web-based.
In February 2015, Tero Consulting has launched its new Azzier website for improved customer service, especially for customers that rely more on mobile devices.
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