ShippingEasy Review: Pricing, Features, Pros and Cons

ShippingEasy does exactly what its name promises: it makes shipping easier for e-commerce sellers. The platform pulls orders from your sales channels, lets you compare carrier rates, print labels in batches, and automate most of the repetitive work that comes with fulfillment. For small to mid-sized online sellers, it hits a sweet spot between free but limited tools and expensive enterprise platforms.

Now part of the Auctane portfolio (the same parent company behind ShipStation), ShippingEasy has built a reputation on deeply discounted USPS rates and a generous free plan. But the product has evolved, and not always in ways that benefit every buyer. Most notably, inventory management, once a key selling point, was retired for new subscribers in 2020. If you’re evaluating ShippingEasy today, you need current information, not a review based on features that no longer exist for new customers.

We dug into ShippingEasy’s current feature set, pricing, integrations, and real-world performance to give you a clear picture of where it excels and where it falls short.

What Is ShippingEasy?

ShippingEasy is a cloud-based shipping, order management, and customer marketing platform designed for e-commerce businesses. Founded in 2011 and headquartered in Austin, Texas, the company was acquired by Stamps.com (now Auctane) and sits alongside ShipStation in Auctane’s portfolio of shipping solutions. The platform targets online retailers selling through marketplaces like Amazon, eBay, and Etsy, as well as those running their own Shopify, WooCommerce, or BigCommerce stores.

The core value proposition is straightforward: connect all your sales channels in one place, access discounted carrier rates (especially from USPS), and automate your shipping workflow so you spend less time on fulfillment. ShippingEasy also offers a customer marketing add-on for automated email campaigns and review requests, making it more than just a label-printing tool.

ShippingEasy Key Features

Discounted Carrier Rates

ShippingEasy provides USPS Commercial Plus Pricing on paid plans, which represents the deepest USPS discount tier available. Beyond USPS, the platform offers up to 82% off UPS Daily Rates and exclusive Flat Rate Green cubic pricing on the Plus plan and above. These aren’t minor savings; for a business shipping hundreds of packages monthly, the rate discounts alone can offset the subscription cost several times over.

One caveat worth noting: some lower-tier plans may not include all rate types. At least one subscriber has reported that USPS Cubic rates were unavailable on the Growth plan, which could matter if you ship small, heavy items where cubic pricing saves the most money.

Shipping Automation and Rules

The automation engine is where ShippingEasy saves the most time. You can create custom shipping rules that automatically assign carriers, service levels, package types, and insurance based on criteria like item weight, destination, or sales channel. For example, you could set a rule that all orders under 1 lb from your Etsy store ship via USPS First Class, while heavier orders default to UPS Ground.

Rules can also be item-specific, which is particularly useful if you sell products that require specific packaging or handling. Once set up, these rules eliminate repetitive decision-making from your daily workflow.

Batch Label Printing

Rather than generating labels one at a time, ShippingEasy lets you select multiple orders, apply shipping preferences, and print all labels in a single batch. This includes packing slips, pick lists, and invoices. For sellers processing dozens or hundreds of orders daily, batch printing is the difference between a 30-minute task and a 3-hour one.

Multi-Channel Order Management

ShippingEasy acts as a centralized dashboard for orders from all your connected sales channels. Orders from Amazon, eBay, Etsy, Shopify, Walmart, and other platforms flow into a single interface where you can sort, filter, and process them. Every plan, including the free tier, supports unlimited store connections (though the free plan caps at 3 stores).

The platform automatically imports orders and syncs tracking information back to each marketplace once labels are printed. This eliminates the need to log into each platform separately to update order statuses.

Tracking and Returns

ShippingEasy provides real-time tracking with branded shipment and delivery confirmation emails. You can customize these emails with your logo and messaging, turning a transactional notification into a branding opportunity. The platform also supports return label generation and a branded tracking page where customers can check shipment status without contacting you directly.

Customer Marketing (Add-On)

The Customer Marketing module is a paid add-on that goes beyond shipping into post-purchase engagement. It includes automated feedback and review request emails, targeted email campaigns, abandoned cart recovery emails, and interactive performance metrics. For Amazon sellers, the automated review request feature is particularly valuable since Amazon seller ratings directly impact Buy Box eligibility.

This isn’t a full-featured email marketing platform on the level of Mailchimp or Klaviyo, but for basic post-purchase communication and review generation, it’s a useful addition that saves you from needing a separate tool.

Advanced Reporting

ShippingEasy offers custom and pre-built reports covering shipping costs, delivery performance, and order trends. Reports can be segmented by destination, service type, or sales channel and exported for further analysis. While the reporting isn’t the most powerful we’ve seen in this category, it provides enough visibility for most small to mid-sized operations to spot trends and control costs.

Inventory Management (Legacy Only)

This is a critical point that many reviews still get wrong: ShippingEasy retired its Inventory Management subscription for new customers in June 2020. Existing subscribers who already had the add-on retain access, but no new features are being developed. New users who need inventory management are directed to ShippingEasy’s basic Product Catalog (which stores SKU information but lacks true inventory tracking) or to sister platform ShipStation.

For existing subscribers who still have access, the legacy inventory features include multi-channel stock level syncing, low-stock alerts, purchase order management, supplier databases, warehouse bin assignment, SKU aliases, and two-way syncing with select platforms. These are solid capabilities, but if you’re signing up today, they’re off the table.

ShippingEasy Pricing and Plans

ShippingEasy uses a tiered flat-rate pricing model based on monthly shipment volume. There are no per-label fees on top of the subscription, and no long-term contracts are required. A 30-day free trial is available for all paid plans with no credit card required.

Note: We found pricing discrepancies across sources. The table below reflects the pricing structure listed on ShippingEasy’s official website and corroborated by multiple third-party sources. Some sources list higher figures, possibly reflecting regional differences or recent adjustments. We recommend confirming current pricing directly with ShippingEasy before committing.

A few important pricing details to keep in mind:

Automatic tier upgrades: If you exceed your plan’s shipment limit in a given month, ShippingEasy automatically bumps you to the next tier for that month. This prevents service interruption but can result in unexpected charges if your volume spikes.

Bring Your Own Carrier (BYOC) fees: If you want to connect your own FedEx, UPS, or international consolidator accounts rather than using ShippingEasy’s negotiated rates, there’s an additional monthly fee. This ranges from $5/month on the Starter plan to $80/month on Enterprise. This is a hidden cost that catches some sellers off guard.

Add-ons: Customer Marketing and legacy Inventory Management (for existing subscribers only) are paid add-ons on top of the base subscription. Exact add-on pricing is not publicly listed; contact ShippingEasy for current rates.

Free plan limitations: The Starter plan is genuinely functional for very low-volume sellers (under 25 shipments/month), but it limits you to 3 store connections and does not allow linking non-USPS carrier accounts.

Integrations

ShippingEasy connects with over 60 platforms, carriers, and third-party tools. This is one of its competitive strengths, particularly for sellers operating across multiple marketplaces.

Carriers: USPS, UPS, FedEx, DHL eCommerce, DHL Express, GlobalPost, OnTrac, APC, ePost Global, and UPS Mail Innovations.

E-commerce platforms: Shopify, BigCommerce, WooCommerce, Volusion, 3dcart (now Shift4Shop), Magento, and Yahoo Stores.

Marketplaces: Amazon, eBay, Etsy, Walmart, Wish, Storenvy, and Rithum (formerly ChannelAdvisor).

Other integrations: QuickBooks (accounting), Auctiva, Finale Inventory, GroovePacker, SynCommerce, AaaTex, and Powersports Support.

API: ShippingEasy offers a REST API with API Key and API Secret authentication for custom integrations. This allows developers to build connections to platforms or internal systems not covered by native integrations.

One gap worth noting: some sellers have reported limitations with specific platforms like UltraCart and Overstock. If you sell on less common marketplaces, verify integration availability before subscribing.

Customer Support

ShippingEasy offers phone, email, and live chat support from its Austin, Texas headquarters. The support team is available during business hours on weekdays; there is no weekend or 24/7 support, which can be a pain point for sellers who process orders on Saturdays and Sundays.

Self-service resources include a knowledge base with how-to articles and troubleshooting guides, plus community forums. ShippingEasy also provides onboarding assistance for new accounts, though the depth of onboarding support may vary by plan tier.

Support quality is one of ShippingEasy’s genuine bright spots. The team is consistently described as responsive, knowledgeable, and willing to go beyond scripted answers to solve problems. Phone support, in particular, gets high marks for accessibility and helpfulness. That said, some sellers have reported difficulties with billing-related issues, especially around account cancellation and refund processing. A small number of users have reported being charged after cancellation, so it’s worth confirming cancellation terms in writing.

Pros and Cons

Based on our evaluation of ShippingEasy’s feature set, pricing, real-world performance, and how it stacks up against competing platforms, here are the key advantages and drawbacks to consider.

Who Should Use ShippingEasy?

Best fit: E-commerce sellers shipping 25 to 6,000 packages per month across multiple sales channels. If you sell on Amazon, Etsy, eBay, or Shopify (or some combination) and need a central hub for order management and label printing, ShippingEasy is a strong match. Businesses that ship primarily via USPS will benefit most from the deeply discounted Commercial Plus rates.

Company size: Solo sellers and small teams of 1 to 50 employees get the most value. The platform scales reasonably well up to the Enterprise tier (10,000 shipments/month), but businesses exceeding that volume or requiring complex warehouse management will likely outgrow it.

Industries: Online retail, handmade goods, subscription boxes, and marketplace sellers. The Customer Marketing add-on makes it especially useful for Amazon sellers focused on building review counts.

Who should look elsewhere: Businesses that need robust inventory management should not choose ShippingEasy, as that feature has been retired for new subscribers. Dropshipping-focused businesses will find better tools in platforms like Ordoro. Companies wanting to fully outsource fulfillment (pick, pack, and ship) need a 3PL provider like ShipBob, not a shipping software tool. And high-volume shippers processing over 10,000 orders monthly will need an enterprise-grade solution.

ShippingEasy Alternatives

ShipStation

ShipStation is ShippingEasy’s sibling under the Auctane umbrella and the most direct competitor. It offers more plan flexibility, a more polished interface, stronger international shipping capabilities, and active inventory management features. However, ShipStation’s pricing is generally higher, and it doesn’t match ShippingEasy’s USPS Commercial Plus discounts at lower tiers. Choose ShipStation if you need more advanced features, better international support, or active inventory management.

Pirate Ship

Pirate Ship takes the opposite approach: completely free with no monthly fees and no markup on carrier rates. It offers USPS and UPS shipping at commercial rates with a simple interface. The tradeoff is fewer integrations, no automation rules, no marketing tools, and limited multi-channel management. If your operation is straightforward and cost is your primary concern, Pirate Ship is hard to beat on value.

Shippo

Shippo offers a pay-per-label pricing model (starting at $0.05/label) in addition to monthly plans, making it more flexible for businesses with fluctuating volumes. It supports more carriers out of the box and offers a developer-friendly API. Shippo is a better choice for businesses that want per-label pricing or need broader carrier access, but it lacks ShippingEasy’s marketing tools and deeply discounted USPS rates.

Ordoro

Ordoro stands out for dropshipping management and inventory control, two areas where ShippingEasy is weak. It supports multi-warehouse inventory, automated purchase orders, and vendor management. Pricing is higher than ShippingEasy, but if dropshipping is a significant part of your business model, Ordoro is the better platform.

Veeqo

Veeqo (owned by Amazon) is a free shipping and inventory management platform that has drawn attention from ShippingEasy users looking for an alternative with built-in inventory tracking. It offers multi-channel inventory syncing, discounted carrier rates, and no subscription fees. The main limitation is a smaller integration ecosystem and less mature automation features compared to ShippingEasy.

Frequently Asked Questions

Is ShippingEasy really free?

Yes, ShippingEasy offers a free Starter plan for businesses shipping up to 25 packages per month. This plan includes access to discounted USPS rates, up to 3 store connections, and basic shipping features. There are no credit card requirements or hidden trial periods for the free plan; it remains free as long as you stay under 25 shipments.

Does ShippingEasy offer inventory management?

ShippingEasy retired its Inventory Management add-on for new subscribers in June 2020. Existing subscribers who had the feature before that date retain access, but no new features are being developed. New users can use the basic Product Catalog for SKU storage, but for true inventory tracking and multi-channel stock syncing, ShippingEasy now directs customers to sister platform ShipStation or third-party tools.

What carriers does ShippingEasy support?

ShippingEasy natively supports USPS, UPS, FedEx, DHL eCommerce, DHL Express, GlobalPost, OnTrac, APC, ePost Global, and UPS Mail Innovations. You can also connect your own carrier accounts through the Bring Your Own Carrier (BYOC) option for an additional monthly fee ranging from $5 to $80 depending on your plan tier.

What happens if I exceed my plan’s shipment limit?

ShippingEasy automatically upgrades you to the next plan tier for that billing period. For example, if you’re on the Growth plan (200 shipments/month) and ship 201 packages, you’ll be charged at the Basic plan rate ($29.99) for that month. You’ll revert to your original plan the following month if your volume drops back down.

Can I use ShippingEasy with my own UPS or FedEx account?

Yes, through the Bring Your Own Carrier (BYOC) feature. This lets you connect your existing FedEx, UPS, or international consolidator accounts to ShippingEasy. However, there is an additional monthly charge for this feature that varies by plan, from $5/month on the Starter plan to $80/month on the Enterprise plan. There is no limit on the number of carrier accounts you can connect.

Does ShippingEasy have a mobile app?

ShippingEasy does not currently offer a dedicated mobile app. The platform is accessible through a web browser on any device, but the mobile browser experience has been noted as limited. If mobile shipping management is a priority for your workflow, this is a gap to consider.

How does ShippingEasy compare to ShipStation?

Both platforms are owned by Auctane and share some underlying technology, but they serve slightly different needs. ShippingEasy generally offers lower pricing, deeper USPS discounts at entry-level tiers, and a simpler interface. ShipStation provides more plan options, better international shipping tools, active inventory management, and a more feature-rich platform overall. For U.S.-focused sellers who prioritize USPS rates and simplicity, ShippingEasy often wins on value.

The Bottom Line

ShippingEasy earns its name. For small to mid-sized e-commerce sellers who need an affordable, reliable way to manage multi-channel shipping with minimal friction, it delivers. The USPS Commercial Plus rates, automation engine, and generous free plan make it one of the best values in the shipping software category. Customer support is genuinely good when you can reach it during business hours.

The platform’s biggest weakness is what it no longer offers. The retirement of inventory management for new subscribers in 2020 removed a feature that was once a key differentiator. If you need inventory tracking, stock syncing, or purchase order management, you’ll need to look at ShipStation, Ordoro, or Veeqo instead. The lack of a mobile app, no weekend support, and the extra fees for connecting your own carrier accounts are also real limitations that could matter depending on your operation.

For U.S.-based e-commerce sellers shipping primarily through USPS who want a straightforward, well-priced shipping platform with strong marketplace integrations, ShippingEasy remains a top-tier choice. Just go in with clear eyes about what it does and doesn’t include today.