Vendor:
Founded:
Headquarters:
My Custom Event
2005
WA, USA
Customers:
Deployment Model:
Free Trial:
2,560+
Cloud
Yes
My Custom Event At A Glance
Product Overview
My Custom Event is a feature-rich multi-modular solution that touches on many software categories. For the purposes of this review, we’ve focused on the strengths relevant to the Learning Management System (LMS) portion of this product.
As an all-in-one solution, My Custom Event includes eCommerce , Customer Relationship Management (CRM) Time Sheet Tracking, and Email Campaign Management with the ability to consolidate all kinds of data for organizing and registering users. For example, users can register for an in person training event, create notes such as food preferences and allergies if the event includes dinner, or optionally purchase additional materials related to the training event.
The architecture of My Custom Event is highly configurable so that as a learning management solution, organizers are able to manage and deliver a vast library of content to a highly flexible amount of individual learners. The system is also able to consolidate business contacts, sales leads, customer purchases, shipping management, staff management, and much more with a close focus on learner planning and executing any event.
When delivering content in eCommerce mode, administrators are able to create a simple or sophisticated registration for an accounts to complete and then accept e-payments. Rather than integrating with a third party solution such as Shoppify, My Custom Event is PCI Level 1 Compliant for allowing secure online payments within the system. This includes the ability to issue gift cards and coupons.
When it comes to registering event attendees and course learners, My Custom Event makes it simple to reserve a spot and purchase at check-out. Fields can be configured so that “add to cart” could instead be labeled “sign-up” or “Attachment” can instead be “handout.”
Features
Learning Management can be bought separately from the full My Custom Event package. We’ve chosen the following top three features from My Custom Event’s LMS:
1. Course Material: A content player allows course material to include interactive videos, surveys, tasks lists and more. Test and quizzes are accessible for instructors to assign. Instructors are also able to create original lessons within the system. Automatic reminds keep track of course items for both instructors and learners.
2. Certifications: Design custom certifications to print upon course completion and set expiration dates for learners to re-certify. Mandate prerequisites so that learners must complete a learning path before moving on to the next course.
3. Instructor Portal: Instructors have their own access portal for organizing the syllabus, constructing exams, sending handouts & attachments, and keeping track of other details such as course work, due dates and essays.
- Asynchronous Learning?
- Employee Training?
- Gamification?
- Content Library?
- Mobile Learning?
- SCORM Compliance?
- Synchronous Learning?
- Testing & Assessments?
Target Market
My Custom Event is tailored in a number of ways to appeal to many niche clients with unique learning processes. It can also be invaluable for sales and marketing teams that require delivery of content via an eCommerce channel and seek extended capabilities around the registration and management of in-person training events.
Below is a list of 10 sample clients:
- BolderBoulder
- YMCA
- Challenger Sports
- Fellowship of Christian Athletes
- Chess-4-Life
- Skip Barber Racing School
- TGA Premier Golf and Tennis
- DirtFish Rally School
- Camp Fire
- Virtual Education Software Inc
Implementation/Integration
My Custom Event is able to have the solution running almost immediately with an implementation service called “Fast Track.” This service offers a gateway, payment set up, custom website themes, a training platform for the client’s users, and priority customer support.
Another service is for My Custom Event’s website design team to update the client’s existing website or create a new one through WordPress. This service also offers training for clients to manage their own content, or additional services to help support the site after it’s been built.
Customer Service & Support
My Custom Event has a manned customer support team that can be reached either through a ticketing system, instant chat, screen share, or video chat with real-time walkthroughs. The support team is consistent with helping users new to managing enterprise systems as well.
Shortcomings
The full My Custom Event package has a tremendous number of features and may lead to a steep learning curve when implementing the entire platform all at once. Advanced users are easily able to tackle the system for all of their learning management, event management and eCommerce needs, but if the user has no technology experience they will require more personalize support fully utilize the feature sets to prevent feeling overwhelmed.
Screenshots
About
My Custom Event began as a solution designed with eCommerce purposes for event planning, allowing the architecture beneath the software to be used dynamically. My Custom Event continues to customize its product for new client demands and prides itself as a highly configurable out-of-the-box system. Paired with attentive customer support, the solution is able to meet its clients’ creative expectations.
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