Empxtrack is one of the most affordable HR software platforms on the market, offering a free tier for up to 25 employees and paid plans that start as low as $1 to $2 per user per month. For small businesses and growing teams that need a comprehensive HRMS without the budget of a BambooHR or SAP SuccessFactors subscription, it fills a real gap. But affordability only matters if the product can actually do the job.
After thorough evaluation, we found that Empxtrack delivers a surprisingly complete feature set across 30+ modules, covering everything from performance management and payroll to recruitment and exit management. The trade-off is an interface that feels dated and a learning curve that can frustrate new users. For organizations willing to invest time in setup and training, Empxtrack offers genuine value. For those expecting a modern, intuitive experience out of the box, it may disappoint.
What Is Empxtrack?
Empxtrack is a cloud-based Human Resource Management System (HRMS) built by Saigun Technologies Pvt. Ltd., a CMMI Level 3 company headquartered in Noida, India, with a US office in Hauppauge, New York. The company was founded by Tushar Bhatia, an IIT Delhi graduate. It is a privately held, bootstrapped company with approximately 19 employees as of late 2024, which makes it a lean operation relative to the scope of its product.
The platform serves organizations across 20+ countries, with different sources citing between 5,000 and 10,000+ SMB customers and over 1.25 million employees managed through the system. Notable clients include HCL, Warner Brothers, UAE Exchange, Benetton, Busch LLC, and Indian Red Cross Society. Empxtrack operates on a modular architecture, meaning businesses can pick and pay for only the HR functions they need rather than buying an all-or-nothing suite.
Empxtrack Key Features
Performance Management and 360 Feedback
Performance management is arguably Empxtrack’s strongest module. It supports goal setting with cascading objectives, structured appraisal cycles, and multi-rater 360-degree feedback. Managers can configure appraisal templates, set rating scales, and link performance outcomes to compensation decisions. The free tier includes appraisal functionality for up to 5 employees, which is unusual for the category.
Where Empxtrack stands out is in the depth of configuration available. Organizations can map appraisal workflows to their existing processes rather than adapting to a rigid template. The downside: this configurability means setup takes longer than simpler tools, and some organizations will need vendor assistance to get it right.
HRIS and Employee Database
The core HRIS module serves as the central employee record system. It stores personal details, job history, documents, organizational hierarchy, and reporting relationships. An interactive organization chart visualizes the company structure. The employee database is included in the free tier for up to 25 employees, making it accessible to startups and very small teams.
Leave and Attendance Management
Leave management handles multiple leave types, accrual policies, approval workflows, and balance tracking. Employees can apply for leave through the self-service portal, and managers can approve or reject requests directly. The attendance module supports real-time tracking with integration points for biometric devices and other time-capture systems. Both modules are included in the free tier, though attendance tracking is capped at 25 employees on the free plan.
Real-time attendance reports and comprehensive leave summaries are available, though some users have noted difficulty generating specific report types, such as pending leave transactions.
Payroll and Statutory Compliance
Empxtrack offers payroll processing with a particular strength in Indian statutory compliance (PF, ESI, TDS, and related requirements). Free payroll is available for up to 10 employees per month, including payslip generation and employee self-service access. The paid version extends to larger headcounts with additional compliance features and pay-for-performance linkages.
For organizations operating primarily in India, this is a significant advantage. For global companies needing multi-country payroll, the platform’s strength is more limited, and integration with a third-party payroll provider (via APIs or the ADP integration) may be necessary.
Recruitment and Applicant Tracking
The recruitment module covers job requisition creation, resume parsing, candidate tracking, and interview scheduling. It provides a structured workflow from requisition to hire. However, it lacks some of the advanced automation features found in dedicated ATS platforms, such as automated candidate outreach, multi-channel engagement tools, and AI-powered candidate matching.
For organizations doing moderate hiring (a few positions per month), the built-in ATS is adequate. High-volume recruiters or companies with sophisticated talent acquisition needs will likely need a dedicated recruiting tool.
Employee Self-Service Portal
The self-service portal lets employees update personal information, view payslips, check leave balances, submit expense claims, and access company announcements. Managers get a separate services layer for team management, approvals, and reporting. The portal is functional and covers the essentials, but the interface design feels several years behind more modern competitors.
Compensation Planning and Variable Pay
Empxtrack includes compensation management tools that allow HR teams to plan salary revisions, model compensation scenarios, and link variable pay to performance outcomes. This is a module that many competitors at this price point simply do not offer, making it a differentiator for organizations that want to tie compensation directly to their appraisal process.
Training, Succession Planning, and Surveys
Additional modules round out the platform: training management for tracking employee development, succession planning for identifying future leaders, employee surveys for engagement measurement, and rewards and recognition for peer-to-peer appreciation. Each module is available individually through the modular pricing structure. These are functional rather than best-in-class, but having them available within the same ecosystem eliminates the need for separate point solutions.
Empxtrack Pricing and Plans
Empxtrack’s pricing model is modular and subscription-based, charged per employee per month. The vendor’s own pricing page does not publicly list specific tier prices, instead directing larger organizations to contact sales. However, pricing information gathered from multiple third-party sources provides a reasonable picture of what to expect.
| Plan / Tier | Price | Key Details |
|---|---|---|
| Free Tier | $0 | Up to 25 employees: HRIS, Employee Portal, Leave, Attendance, 360 Feedback, Exit Management. Payroll free for up to 10 employees. Appraisal free for up to 5 employees. No credit card required. |
| Small Business (up to 10 users) | ~$2/user/month | Access to paid modules beyond free tier limits. Per-employee pricing. |
| Mid-Size (around 100 users) | ~$1.50/user/month | Volume discount applies. Additional modules available. |
| Large (1,000+ users) | ~$1/user/month | Further volume discount. Custom configuration included. |
| Enterprise / Global | Custom pricing | Contact Empxtrack for quote. Up to 5 pricing editions reported, ranging from $2 to $10 depending on modules selected. |
Note: The prices above are compiled from third-party review platforms and may not reflect current vendor pricing. Contact Empxtrack directly for a confirmed quote.
Implementation costs range from approximately $500 for small businesses to $5,000 for larger enterprises. Optional customization work runs $500 to $2,000. Importantly, pricing includes support and training costs, which is not always the case with competitors. No long-term contracts are required for some products, and a free trial is available without a credit card.
For context, this makes Empxtrack one of the most affordable HRMS options available. Competitors like BambooHR and Zoho People typically charge significantly more per user, and few offer a genuinely functional free tier.
Integrations
Empxtrack provides integration capabilities through REST APIs over HTTP, which can connect the platform to SAP, ERP systems, e-commerce platforms, and other self-service portals. Webhooks are also supported for event-driven integrations.
The most notable pre-built integrations are with ADP Workforce Now and ADP Vantage HCM, both of which support single sign-on (SSO). For organizations already using ADP for payroll or workforce management in the US, this connection is a meaningful advantage.
SSO is supported via LDAP and Active Directory, which covers most enterprise authentication setups. Data can also be imported and exported through Excel CSV files, a practical option for organizations migrating from spreadsheets or other systems.
That said, the integration ecosystem is limited compared to platforms like BambooHR or Gusto, which offer dozens of native integrations with popular business tools. There is no mention of a Zapier or Make connection, no public integration marketplace, and no documented integrations with common tools like Slack, Microsoft Teams, or Google Workspace. Organizations needing broad connectivity with their existing tool stack should verify specific integration capabilities with Empxtrack’s sales team before committing.
Customer Support
Empxtrack offers 24/7 support across five time zones covering North America, the Middle East, and Asia. Support channels include phone, email, live chat, a knowledge base, FAQs and forums, and self-training tutorials. Support and training costs are included in the subscription price, which removes a common budget surprise found with other vendors.
Customer support is consistently praised as one of Empxtrack’s strongest attributes. Responses tend to be timely and helpful, and the team demonstrates genuine willingness to assist with configuration and troubleshooting. For a company with only about 19 employees, maintaining 24/7 multi-timezone support is ambitious, and the quality of that support reflects well on the organization.
The main caveat is that heavy customization requests can extend implementation timelines. Because the platform is highly configurable, organizations with complex requirements may find themselves relying on the vendor’s support team more than they anticipated during initial setup. Once configured, however, ongoing support interactions tend to be straightforward.
Pros and Cons
Empxtrack delivers strong value for budget-conscious organizations, but it is not without notable limitations. Here is our assessment of where the platform excels and where it falls short.
Pros
- Genuinely functional free tier for up to 25 employees with no credit card required and no hidden charges
- Extremely affordable paid plans starting around $1-2 per user per month, among the lowest in the HRMS category
- Comprehensive modular architecture with 30+ modules covering the entire employee lifecycle
- Strong performance management and 360-degree feedback capabilities with deep configurability
- Responsive 24/7 customer support across five time zones, with support costs included in pricing
- Highly customizable to match existing organizational processes rather than forcing a rigid workflow
Cons
- Interface design feels dated compared to modern HR platforms, which affects first impressions and daily usability
- Steeper learning curve than competitors; new users often need hands-on training to navigate the system effectively
- Limited native integration ecosystem; beyond ADP, most connections require custom API development
- Report generation can be difficult for certain use cases, such as pending leave transactions and custom reports
- Heavy customization requests can significantly extend implementation timelines and may require vendor involvement
- Payroll compliance strength is concentrated in India; multi-country payroll capabilities are limited
Who Should Use Empxtrack?
Best fit: Small to mid-size businesses with 10 to 500 employees that need a full-lifecycle HRMS at a fraction of the cost of mainstream competitors. Organizations in India benefit most from the payroll module’s statutory compliance features. Industries where Empxtrack performs well include IT consulting, healthcare, education, banking, manufacturing, nonprofits, and legal services.
Startups and micro-businesses (under 25 employees) should seriously consider the free tier. It covers core HR functions (employee database, leave, attendance, basic payroll, and appraisals) at no cost, with no credit card required. Few competitors offer anything comparable at this price point.
Organizations that prioritize performance management will find Empxtrack’s appraisal and 360-feedback tools particularly strong, with deep configurability that can match complex review processes.
Who should look elsewhere: Large enterprises (1,000+ employees) with complex, multi-country operations will likely find the platform’s feature depth insufficient, particularly around advanced analytics, global payroll, and integration breadth. Companies that prioritize a polished, modern user interface will be frustrated by Empxtrack’s dated design. High-volume recruiting teams need a dedicated ATS with more automation capabilities. Organizations that require extensive native integrations with tools like Slack, Teams, or Salesforce should evaluate whether Empxtrack’s API-based approach meets their needs.
Empxtrack Alternatives
Zoho People
Zoho People offers a more modern interface and tighter integration with the broader Zoho ecosystem (Zoho CRM, Zoho Books, Zoho Recruit). It is stronger for organizations already invested in Zoho products and offers better out-of-the-box integrations overall. However, Zoho People’s pricing starts higher than Empxtrack’s, and its free tier is more limited. Choose Zoho People if you value a polished UI and use other Zoho tools; choose Empxtrack if budget is the primary concern.
BambooHR
BambooHR is the more established, better-known player in the SMB HR space with a significantly more intuitive interface and a broader integration marketplace. It handles core HR, onboarding, and basic performance management well. However, BambooHR is substantially more expensive per user and does not offer a free tier. Choose BambooHR if user experience and brand recognition matter; choose Empxtrack if you need more modules at a lower price.
Keka HR
Keka is a strong alternative for India-based organizations, offering modern payroll compliance, attendance tracking, and performance management with a cleaner interface than Empxtrack. Keka’s pricing is higher but still reasonable for the Indian market. Choose Keka if you are India-based and want a more modern user experience; choose Empxtrack if you need a free tier or serve a global workforce.
Gusto
Gusto excels at US payroll, benefits administration, and compliance, with a very user-friendly interface. It is a better choice for US-based companies that prioritize payroll and benefits over performance management. However, Gusto lacks the depth of performance management and 360-feedback tools that Empxtrack offers, and it is significantly more expensive. Choose Gusto for US payroll-first needs; choose Empxtrack for performance management-first needs on a budget.
OrangeHRM
OrangeHRM is another budget-friendly HRMS with an open-source edition, making it a natural comparison point. OrangeHRM offers more flexibility for organizations that want to self-host and customize at the code level. Empxtrack is easier to get started with (no server setup required) and offers a more complete free SaaS tier. Choose OrangeHRM if you want open-source flexibility; choose Empxtrack if you prefer a managed cloud solution with built-in support.
Frequently Asked Questions
Is Empxtrack really free?
Yes, Empxtrack offers a genuinely free tier for up to 25 employees. It includes core HR modules such as employee database, leave management, attendance tracking, 360 feedback, and exit management. Payroll is free for up to 10 employees, and appraisals are free for up to 5. No credit card is required to sign up, and there are no hidden charges on the free plan.
What is the pricing for Empxtrack paid plans?
Empxtrack uses modular, per-employee-per-month pricing. Third-party sources indicate prices starting around $1 to $2 per user per month for small businesses, with volume discounts for larger organizations. Enterprise pricing is custom. The vendor’s pricing page does not list specific prices publicly, so we recommend contacting Empxtrack directly for a confirmed quote.
Does Empxtrack support payroll outside of India?
Empxtrack’s payroll module has the strongest compliance support for Indian statutory requirements (PF, ESI, TDS). While the platform operates across 20+ countries, its payroll capabilities outside India may be limited. Organizations with US payroll needs can leverage the ADP Workforce Now integration. For other countries, confirm payroll capabilities directly with the vendor before purchasing.
How long does Empxtrack take to implement?
For small businesses using standard configurations, implementation can take as little as a few days. The free tier products are available immediately after registration. For larger organizations requiring custom configurations, implementation typically takes a few weeks to one month. Complex customization projects may extend this timeline further.
Does Empxtrack have a mobile app?
Empxtrack is accessible on mobile devices including Android phones, iPads, and iPhones through the mobile web browser. The platform is designed to be mobile-accessible, though it does not appear to offer a dedicated native mobile app in the traditional app store sense. Confirm current mobile app availability with the vendor.
What integrations does Empxtrack support?
Empxtrack integrates with ADP Workforce Now and ADP Vantage HCM with single sign-on support. It also offers REST APIs and webhooks for custom integrations with SAP, ERP systems, and other platforms. SSO via LDAP/Active Directory is supported. The native integration library is limited compared to larger competitors; most connections beyond ADP will require API development.
Is Empxtrack suitable for large enterprises?
Empxtrack primarily targets small and mid-size businesses. While it can scale to 1,000+ users with volume pricing, large enterprises with complex multi-country operations, advanced analytics needs, or extensive integration requirements may find the platform’s capabilities insufficient. Enterprises should evaluate whether the feature depth and integration ecosystem meet their specific needs before committing.
The Bottom Line
Empxtrack occupies a unique position in the HR software market: it is one of the most feature-rich platforms you can get at this price point, and its free tier is genuinely useful rather than a marketing gimmick. For small businesses and startups that need core HR functionality without a significant budget, it is one of the best options available. The performance management and 360-feedback capabilities are particularly strong for the category.
The platform’s weaknesses are real but not disqualifying. The interface is dated, navigation requires a learning curve, and the integration ecosystem is thin compared to competitors like BambooHR or Zoho People. Organizations should expect to invest time in initial setup and training. For companies that value affordability and configurability over polish and ease of use, that trade-off is worthwhile.
We rate Empxtrack a 3.8 out of 5. It is a solid, cost-effective HRMS for budget-conscious small and mid-size businesses, particularly those in India or those that prioritize performance management. If your budget allows for a higher-priced solution and you value a modern user experience, look at BambooHR or Zoho People instead. But if every dollar counts and you need a full-lifecycle HR platform that can grow with you, Empxtrack delivers more than its price tag suggests.
