Vendor:
Founded:
Headquarters:
Médi Group
1988
Oaks, PA
Customers:
Deployment Model:
Free Trial:
200+
Cloud
No
eSilentPARTNER At A Glance
Product Overview
Offered by Médi Group, eSilentPARTNER is a web-based solution for professional services firms that gives users all the tools they need to drive business growth.
Its full range of products falls within the following categories:
- Dashboards and business intelligence
- Project and resource management
- Time and expense management
- Collaboration and file sharing
- Media management
- Accounting and financial management
- Customer relationship management (CRM)
For this review, we’ll focus on the benefits and key features of eSilentPARTNER’s project management tools.
Features
eSilentPARTNER has three key features that increase productivity and streamline workflows:
- Scheduling & task management: Whether you’re working on simple projects or more complex ones, or simply planning workflows, eSilentPARTNER has preformatted scheduling templates to easily assign resources, tasks and time to a project.
- Estimating & forms management: Create and store an unlimited amount of forms, including project briefs, specification sheets, change orders and contact reports. You can also create and save multiple currencies, as well as multi-tier rate structure project estimates by project, while maintaining a log of estimate revisions for better planning.
- Digital asset management: Everything related to a specific project is stored electronically in a central location on the eSilentPARTNER database. This includes job briefs, forms, notes, job blogs, schedules, estimates, change orders, purchase orders and other digital assets.
Other beneficial features include:
- Drag-and-drop time entry
- Ad-hoc reporting
- Project and resource calendars
- Project plan pings
- Automatic paid time off (PTO) accruals
- Budget & Expense Management?
- Collaboration?
- File Sharing?
- Gantt Charts?
- Mobile?
- Task Management?
- Time Tracking?
Target Market
With eSilentPARTNER, Médi Group aims to improve the productivity of mid to large sized professional services firms, including advertising and marketing communications companies, in-house agencies and consulting firms.
To protect their privacy, eSilentPARTNER doesn’t disclose the names of its customers without permission.
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Implementation/Integration
Médi Group has a JumpStart Program that will have eSilentPARTNER up and running in one to two months. This process uses preformatted templates to migrate critical data from your current system into the eSilentPARTNER database.
After the migration process, clients are trained on the solution’s main features through web-based sessions.
Customer Service & Support
Customer support can be reached by phone, email, web conferencing and online. Médi Group also offers onsite and custom user training sessions.
Pricing
Médi Group offers two pricing options for its eSilentPartner solution:
- Option I – Ideal for small to mid-sized businesses without IT staffs. Full and eTime license prices are based on the number of users and are billed annually. Customer support fees are built into the annual license price.
- Option II – Made for larger companies with in-house IT staffs. Full licenses have a one-time fee based on the number of users, while eTime licenses are billed annually. Customer support is also an annual fee based on the percent of total number of users.
Both options have a one-time initial setup fee and have quick start implementation is included. Please contact Médi Group directly for a quote.
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Shortcomings
eSilentPARTNER is tailored to professional services firms, so it may not be the best fit for other industries.
Screenshots
About
Since 1988, Médi Group has been helping a variety of enterprises in North and South America improve their workflows and financial solutions.
For over 25 years, eSilentPARTNER has continually evolved to provide professional services firms with the project management tools they need for success.
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