Vendor:
Founded:
Headquarters:
Intertek Alchemy
2003
Austin, TX
Customers:
Deployment Model:
Free Trial:
Unknown
Cloud, On-Premise
No
Intertek Alchemy At A Glance
Product Overview
Intertek Alchemy (formerly Alchemy Manager) is a learning management system (LMS) within the company’s employee engagement solution for food production, manufacturing and distribution companies.
The web-based application provides a user-friendly, secure platform to automatically track, document and report on-the-job and training observations.
The solution has several benefits, such as:
- Access to multilingual e-learning course libraries covering workplace safety, food safety and human resource topics
- Tools for creating custom courses with questions that verify comprehension
- The ability to create learning plans for efficient onboarding, refresher and role-specific training
- Automated tracking with paperless documentation and reporting for audit-readiness
- Secure and single sign-on with tiered management access for control and convenience
Intertek Alchemy integrates with most third party human resource management systems (HRMS) and LMS solutions.
Features
Here are the key features of the Alchemy solution:
Training
- Access hundreds of multilingual, industry-focused courses that are designed by learning and subject matter experts
- Leverage group-based, e-learning and kiosk training methods
- Edit and customize Alchemy courses or create your own
- Track and verify training attendance, comprehension and completion
- Back up training records automatically and securely to the cloud
- Generate reports to identify knowledge and performance gaps, as well as for auditing purposes
- Create learning plans and required refreshers by department or job role
Reinforcement
- Coach workers with pre-set, on-the-job training observations and corrective action blueprints
- Audit and document supervisor training with photos and employee sign-offs
- Empower team leaders with pre-built huddle guides
- Reinforce key concepts with posters and digital videos
Target Market
Intertek Alchemy serves manufacturing, food processing and distribution customers across the globe. Their customers include:
- Conagra
- JBS
- Dawn Food Products
- Kellogg's
- Blue Apron
- Nestle
- Ocean Spray
- Cargill
- Maple Leaf Foods
- Tyson
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Implementation/Integration
Intertek Alchemy provides new clients with an implementation manager to help coordinate the implementation process.
The company also hosts a full-day, onsite training session with a learning consultant to ensure clients are properly onboarded.
The platform includes an integrated iPad app, Alchemy Coach, to help managers improve the quality, safety and productivity of their frontline workers.
Customer Service & Support
Email and phone support is available Monday to Friday from 3 a.m. to 7 p.m. CST.
In addition, Intertek Alchemy provides the following customer support:
- A dedicated account manager
- An online training portal with product videos and tip sheets
- Regional training sessions for in-depth product usage
- An annual conference that covers learning industry trends and best practices
- A blog that shares new products and features
Pricing
Intertek Alchemy doesn’t publicly disclose pricing information. Please contact the vendor directly for a quote.
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Shortcomings
Creating courses may be difficult for novices and require additional training.
Screenshots
About
Founded in 2003, Intertek Alchemy provides safety, productivity, culture and compliance education software. Their integrated solutions impact more than 1.5 million frontline workers at 15,000 locations worldwide.
The company employs 270 people in four offices across the United States, including its headquarters in Austin, TX. In 2018, the company became a subsidiary of London-based Intertek Group.
