Vendor:
Founded:
Headquarters:
Dovetail Software
1996
Austin, TX
Customers:
Deployment Model:
Free Trial:
Unknown
Cloud
No
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Dovetail Software At A Glance
Product Overview
Dovetail Software is a HR service delivery platform that helps HR teams improve the employee experience by offering self-service functionality and automating workflows. It comes with case management functionality that allows HR pros to prioritize urgent questions or issues, track cases statuses to determine issue escalation or collaborate together on specific cases. HR pros can also set up a self-service employee portal, so employees can get company updates, find answers to common questions and browse the employee handbook and other documentation.
Features
Some case management features include an audit trail, service level agreements (SLAs), availability in more than 30 languages, mass communications and over 50 prebuilt reports.
Target Market
Dovetail Software targets large and enterprise companies in a variety of industries.
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Implementation/Integration
Dovetail Software offers two implementation methods based on the client’s needs and objectives.
Customer Service & Support
Users can access the knowledge base to browse articles or submit a ticket. They can also contact support by email or phone.
Pricing
Pricing is not publicly available, so please contact Dovetail Software for a quote.
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Shortcomings
Screenshots
About
Founded in 1996, Dovetail Software’s vision
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